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Every time I queue online and get to position 1 in the queue the phone rings once and I get put back in the system where you start.
I’ve so far queued from position 5
Position 12 and position 9.
I am not happy.
Your IT people must know this happens and you are stealing money from your fans.
I know you will read this
Mona or someone nice there I know this is not YOUR fault.
My name is Nick Walker.
Call me on 02077938311 so I can order my Villa tickets.
Thanks
Try pming DML mate I think he runs the ticket office?
They need to sort this disgusting issue out now. It’s not the first time I ha e wasted time and money only for their computerised system to cut you off st the exact point they are supposed to deal with you.
I can accept it happening once. People drop receivers ... we’ve all done it. But this is a computer system fault and it stinks.
Just been to renew our season tickets as couldn’t get through on the phone. About 15 people in front of us and took 40 minutes. Only 2 windows open. Not having a go at the ticket office staff but at busy times the club should get more staff in.
To be fair I wouldn't expect it to be as busy as that on a Tuesday morning :hehe:Quote:
Originally Posted by Auntie Andy
Villa tickets went on sale at 10am TODAY (Tuesday)Quote:
Originally Posted by The Bob Banker Spanker
No he doesn't.Quote:
Originally Posted by J R Hartley
Renewed my season tickets and got Villa tickets as said above only two people serving.When I got down there, about 9-50 there was about 10 people waiting, I was expecting them to open at 9 :sherlock: when I came out of the ticket office there were about 30/40 queuing.Quote:
Originally Posted by BLUETIT
How many tickets did they give us Tony?
Re: next season's season tickets: if you pay by direct debit at the ticket office do you avoid the £5 booking fee?
Ha e to go out now.
Mobile number 07700301927
Guys if your telephone system doesn’t work you owe it to loyal fans that call on time to allocate them tickets.
No I was charged the £5 on my debit cardQuote:
Originally Posted by Taunton Blue Genie
CASH IS KING :hehe::hehe:Quote:
Originally Posted by Llanedeyrnblue
Pop in the bank first. :thumbup:
I had other things to do after going down there so I had to get there early as banks are still allowed to get away with opening at 9-30 in the morning :shrug:Quote:
Originally Posted by BLUETIT
But you were not at the club till 9.50am, so you are sure to have passed a bank. :facepalm:Quote:
Originally Posted by Llanedeyrnblue
Driving to Villa, are you.
Don’t know yetQuote:
Originally Posted by BLUETIT