Anyone else having trouble viewing the videos ? Keeps saying to check my subscription.
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Anyone else having trouble viewing the videos ? Keeps saying to check my subscription.
I've just contacted them, apparently the subscription runs from 10/9/17 until 16/7/18 - to be fair, the subscription is only £30 which is a bit less than it was when it was for twelve months not ten - I suppose the question is when does this new subscription end?
I think there was a choice last year to go for automatic renewal. I did that after 2 years of mucking about and sending emails to try and get it up and running (and get the free Season Review DVD the year before last). I got a reminder this time to confirm my credit card details - about a month ago - but after that the service has been continuous.
Sorry Steve, only just noticed your request - I e-mailed them at ifollow@efl.com.
Last season, I had the full iFollow expat subscription, where I got live video streams of most matches. I have had absolutely no contact from them regarding renewal or what options are available this season. The video links only apply to the EFL clubs, so are we back to what was effectively City Player?
If it's the same as iFollow last season the video/commentary service comes from a national provider based in Preston.
No one at Cardiff City FC or the stadium has anything to do with it.
However, whenever there has been a problem with subscriptions/bundles/access I have always found them to be good at sorting it out.