Yes been with them quite a few times. I don't understand how it works with bags.

Couldn't ask for more apart from one time and there was a fault with the lift or whatever is used to get disabled people onto the plane.

They were running late and let the people able to walk on first. They then dragged people in wheelchairs up the steps...At the end you had one quite skinny steward guy with both arms around a largish womens torso, pulling her up.

No one had seen anything like it but we go there on time.