Ticket office £60 phone bill

[Brian]

I'd be gutted if i was charged £60 but surely people check the number/code etc before actually dialling?

True but if that's the number you need to phone to buy a ticket what option have you got?

I'm assuming there's no alternative landline number he could use. I've got 02920 643640 in my phone but I rarely try it as I use online ticketing or pop to the office.