Ticket office £60 phone bill

[Arfur Europe]

Nobody seems to be picking up on the OP's rightful exasperation that the lines were down, yet they still had him on hold ffs!!

That is a shocking fault and needs rectifying immediately to prevent it happening to other unfortunate souls.

Surely a decent letter to Choo with a copy of the bill will get some sort of a response.

[Wokingbluebird]

Nobody seems to be picking up on the OP's rightful exasperation that the lines were down, yet they still had him on hold ffs!!

That is a shocking fault and needs rectifying immediately to prevent it happening to other unfortunate souls.

Surely a decent letter to Choo with a copy of the bill will get some sort of a response.

At last thank you

[Vimana.]

Nobody seems to be picking up on the OP's rightful exasperation that the lines were down, yet they still had him on hold ffs!!

That is a shocking fault and needs rectifying immediately to prevent it happening to other unfortunate souls.

Surely a decent letter to Choo with a copy of the bill will get some sort of a response.

Stands to reason


IMO the club do need to consider announcements on their ticket line - even if it is not a 'premium' number it is not a free phone number, and many people will not want to be charged just to listen to these announcements.
There ought to be an option to skip, and go straight through, though of course most people would do that, but not necessarily - if the information was kept relevant or useful!

Tony - you kindly offered to bring this up in the next meeting - perhaps you wouldn't mind making that point / suggestion?