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Thread: Virgin media

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  1. #1

    Virgin media

    Anyone else getting problems with broadband??

  2. #2

    Re: Virgin media

    Mine's ok

  3. #3

    Re: Virgin media

    Quote Originally Posted by Rhiw-Blue View Post
    Anyone else getting problems with broadband??
    Yeah, keeps dropping out yer in North Cardiff

  4. #4

    Re: Virgin media

    Quote Originally Posted by Cyclops View Post
    Yeah, keeps dropping out yer in North Cardiff
    2 days I was told just making sure they weren't spinning me a line.

    Quite new to VM, can't remember the last time my bb went down!

  5. #5

    Re: Virgin media

    Quote Originally Posted by Rhiw-Blue View Post
    2 days I was told just making sure they weren't spinning me a line.

    Quite new to VM, can't remember the last time my bb went down!
    They usually have a log of when probs have happened....

    Usually happens late evening/early morning - and two days is about right.

  6. #6

    Re: Virgin media

    OK here in St Mellons.
    It was dire off and on since new year though.

  7. #7

    Re: Virgin media

    Try this site, just enter your postcode
    https://my.virginmedia.com/faults/service-status


    If no problems are shown, but you are experiencing issues, then call 150.

  8. #8

    Re: Virgin media

    Quote Originally Posted by bobh View Post
    Try this site, just enter your postcode
    https://my.virginmedia.com/faults/service-status



    If no problems are shown, but you are experiencing issues, then call 150.

    Did that earlier but it said no issues and still does.


    The issue is in North Cardiff though as said above

  9. #9

    Re: Virgin media

    Quote Originally Posted by Rhiw-Blue View Post
    Did that earlier but it said no issues and still does.


    The issue is in North Cardiff though as said above
    Just got home tested mine VM got 104mps, I'm in CF Nth

  10. #10

    Re: Virgin media

    Quote Originally Posted by life on mars View Post
    Just got home tested mine VM got 104mps, I'm in CF Nth
    I'm getting the same again myself now.

    Panic over!

  11. #11

    Re: Virgin media

    Quote Originally Posted by Rhiw-Blue View Post
    I'm getting the same again myself now.

    Panic over!
    Phew, look out redtube

  12. #12
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    Re: Virgin media

    Quote Originally Posted by life on mars View Post
    Phew, look out redtube

  13. #13
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    Re: Virgin media

    Quote Originally Posted by life on mars View Post
    Phew, look out redtube
    redtube has gone down.

  14. #14

    Re: Virgin media

    Quote Originally Posted by Rhiw-Blue View Post
    Did that earlier but it said no issues and still does.


    The issue is in North Cardiff though as said above
    Hi Rhiw-Blue,

    I am retiring in April and moving back to Cardiff (Rhiwbina). Should I avoid Virgin for a TV/Internet package ?

  15. #15

    Re: Virgin media

    They don't come this far North, so I'm stuck with Sky. We had broadband issues on and off yesterday, sky were washing their hands of it and blaming openreach. No shocks there then.

  16. #16

    Re: Virgin media

    It was down for about 30 mins in pen-y-lan earlier.
    Broadband and tv.

  17. #17

    Re: Virgin media

    Any provider struggles at items even bug business /government, I'm in CF North , and can get 100mps without an issue the majority of the time , it is quick, what I have done in the past is find someone nearby with VM when your struggles ask them if theirs is struggling if its no , get on the phone ans tell what you have done and compared make them come out .

    On the last call out I insisted they replace/check all the connections , at the exchange , into my hub , into my house , its been wonderful since , I had a theory the wring is years old and wherever its connection , it must wear or deteriorate .

  18. #18

    Re: Virgin media

    Had the first outage for a long time yesterday in Cheltenham. Out for half the day. Then a bit slow at times and interference on some channels.

  19. #19

    Re: Virgin media

    Quote Originally Posted by life on mars View Post
    Any provider struggles at items even bug business /government, I'm in CF North , and can get 100mps without an issue the majority of the time , it is quick, what I have done in the past is find someone nearby with VM when your struggles ask them if theirs is struggling if its no , get on the phone ans tell what you have done and compared make them come out .

    On the last call out I insisted they replace/check all the connections , at the exchange , into my hub , into my house , its been wonderful since , I had a theory the wring is years old and wherever its connection , it must wear or deteriorate .
    Who is your provider?

  20. #20

    Re: Virgin media

    Been on and off all week.

  21. #21
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    Re: Virgin media

    Quote Originally Posted by Barry Dragon View Post
    Been on and off all week.
    redtube or virgin?

  22. #22

    Re: Virgin media

    Mobile phone signals poor tonight in CF Nth , is that a drone overhead, whose out there watching listening?

  23. #23

    Re: Virgin media

    Quote Originally Posted by DubaiDai View Post
    Hi Rhiw-Blue,

    I am retiring in April and moving back to Cardiff (Rhiwbina). Should I avoid Virgin for a TV/Internet package ?
    The only reason I went with VM was I didn't want a landline and they are the only provider to offer this.
    Prior to my switch I've been with sky for both TV and internet and we always get great internet speeds here and so never had a moments problem with them.
    Personally I wouldn't go over to VM TV over Sky's offerings but that's just personal choice.

    I'd just go with the deal that suits you because there's not much between any of the bigger suppliers but would avoid the cheap and cheerful options at the same time too!

  24. #24

    Re: Virgin media

    Quote Originally Posted by Rhiw-Blue View Post
    The only reason I went with VM was I didn't want a landline and they are the only provider to offer this.
    Prior to my switch I've been with sky for both TV and internet and we always get great internet speeds here and so never had a moments problem with them.
    Personally I wouldn't go over to VM TV over Sky's offerings but that's just personal choice.

    I'd just go with the deal that suits you because there's not much between any of the bigger suppliers but would avoid the cheap and cheerful options at the same time too!
    Do Sky packages include broadband and mobile phone numbers ?
    Sorry to be so dense but we have been away from South Wales (and UK in general) for almost 30 years.
    Many friends tell me if they take all 3 from Virgin, they get a very good deal. Plus they threaten to cancel after 12 months and are then offered a considerable discount !!!!

  25. #25

    Re: Virgin media

    Sky have just started doing mobile contracts so you could no doubt bundle everything in to one supplier and possibly save a few quid. Not sure what network they use however.
    You should get a good deal as a new customer it's worth using the comparison sites out there to tailor exactly what you want

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