Quote Originally Posted by Alfonso Perez View Post
An error has been made, acknowledged, is being rectified & steps put in place to avoid a repetition. At the end of the day it's an admin issue that is being sorted, not an ideal situation but hardly a mess as you have put it
As a member of the Trust who has just renewed my membership I'm entitled to say that the shambles referred to in their statement today is far from impressive.
What word would you use to quickly describe the situation Alfie ?