I bought a lawn mower in February from them for £180 because it had "£100 off" and I needed one anyway this year. Tried it out and although it does the job and works I wasn't happy with the build quality so asked about returning it.

I had an email back apologising and saying that they'd already arranged to send me a new one or to email them back if I'd prefer a refund but to just keep the mower I'm not happy with!!

I've had my refund and today they've delivered another new one as well, by error obviously.

Apologies for my Blue Matt moment here but can't believe the level of service from them to not even want the mower back it's fine just a bit crap!

Cool story bro.

Thanks