Quote Originally Posted by Mad as a fish View Post
Spooky I have already done this and received a stock reply but the instructions they give do not work , I have emailed them telling them this but I have had no reply as yet.
That's odd, I got the automated stock reply then yesterday I received the following;

"Hi,

Thanks for your email.

As per your request we have cancelled your subscription's auto-renew and it therefore will expire on 18/06/2017

You will not be charged further and still have access to your subscription until it expires.

Thank you for using PlayerHD. We hope to see you again in the future.

Kind regards,


Akram
PlayerHD Support"

This thread actually reminded me to cancel so I just did what I said to do in my previous post.