Quote Originally Posted by Peajay View Post
Now there's a question........Her original 6 again developed a battery fault whilst under warranty, Apple couldn't fix it so gave her a new phone, but had to pay £60 (not sure why). Even though they replaced her phone with a new one, the warranty on the new phone effectively started from the purchase of the original phone. So the phone she has now is less than a year old but because of the aforementioned it is effectively out of warranty. Not sure how that fits with consumer rights, surely its not just 'an Apple thing'.
That's not acceptable then. You should expect a phone that lasts more than a year. Talk to Consumer Advice if they don't accept it back - and try and get your other £60 back. That's not acceptable either.