Reply With QuotePaul I thought it was only disabled tickets today at the ticket office as disabled fans cannot book online
| + Visit Cardiff FC for Latest News, Transfer Gossip, Fixtures and Match Results |
Didn't I see somewhere this morning saying that there won't be any sales from the ticket office until Friday? So, how is it that when I drove to Costco at around midday, there was a queue of fifty or more people outside the ticket office and when I drove past about half an hour later on the way home it had doubled in length?
With e-ticketing a no go area this morning for me as a season ticket holder (it's telling me I should try looking for a ticket for another game!) and no one answering the phone, I can't help thinking that things aren't exactly going swimmingly today as far as availability of Man City tickets are concerned.
Paul I thought it was only disabled tickets today at the ticket office as disabled fans cannot book online
I have had the same problem online and with their phones blocked. Eticketing tells me that I am not eligible to buy tickets despite being a season ticket holder since Adam was a lad. Really frustrating , especially as I will be out of the country on Friday so won`t be able to join a physical queue at the ground to buy any.Originally Posted by the other bob wilson
Didn't I see somewhere this morning saying that there won't be any sales from the ticket office until Friday? So, how is it that when I drove to Costco at around midday, there was a queue of fifty or more people outside the ticket office and when I drove past about half an hour later on the way home it had doubled in length?
With e-ticketing a no go area this morning for me as a season ticket holder (it's telling me I should try looking for a ticket for another game!) and no one answering the phone, I can't help thinking that things aren't exactly going swimmingly today as far as availability of Man City tickets are concerned
I've written to the Trust (I'm a member) to see if they can get the club to issue some sort of clarification. Eticketing seems to be denying a lot of ST holders tickets, although there appear to be a variety of symptoms. Meanwhile no one knows if the phone lines are actually being manned or not. It's a mess as always. This is the sort of occasion on which I'd expect the Trust to step in and try and liaise with the club to keep us informed.
The fact that they can't do something as simple as link tickets in the family stand to one account is frustrating.
Getting 4 tickets in one go (my 2 and then 2 together as close by as possible)
would surely be easier on one account.
Why do I need to make a child an account? Using same bank details etc. Farce.
As it is I've got on to get my ticket and one a few rows away for my nephew...can't log into my daughter's now to book her child and an adult..and even if I could it's a gamble whether I'd get her an adult next to the lone child.
Farce.
I haven`t seen your query addressed to the Trust as someone else in the Trust monitors e mail questions , but this is something I have just finished having a discussion with the club about.
There will be a clarification message sent out by the ticket office this afternoon to ease the problems people have had with the online system. It appears to have been caused partly by enquiry volumes , but also by people (almost certainly including me!) not applying by the correct method online.
Keith
Logged on at 7.30am this morning.
2 season ticket holders tickets reserved for me , all p purchased ok.
guess it may be the volume of traffic.
Went online last night at 10.10pm and system said 'busy' and put me in a queue. Decided to leave it and tried again at 10.50pm. Got in to the system no problem, logged on as season ticket holder and bought 3 tickets for me and 2 friends (also season ticket holders) in our normal seats which were already reserved for me. All completed by 11.00pm including e-mail confirmation. As I understand it alot of the problems have been caused by people who are not season ticket holders or members ignoring all the instructions given and trying to go on to buy tickets anyway and this flooded/jammed the site. Also other problems for season ticket holders who had not previously correctly set up their online accounts attached to their current seats. In other words most of the problems are not caused by e-ticketing or the club.
Thanks Keith (and Paul).
And yet all day long e ticketing has been telling this season ticket holder that "Unfortunately, this time you don't have the correct privileges on your account to purchase tickets for this package. Why not return to ticket home and try another package or match?", so I think I may as well buy myself another ticket for the wurzels game instead.
How were you allowed buy 3 tickets on one account?
Yep same here ****ing shambles as usual. Hate eticketing, it's only good for touts
You just add your fellow ST holders into your network and it lets you assign them
It's quite simple :rolleyes :...
https://youtu.be/pXw7LYWNi5E
Have within the last two minutes just booked reserved seats online - no problemDidn't I see somewhere this morning saying that there won't be any sales from the ticket office until Friday? So, how is it that when I drove to Costco at around midday, there was a queue of fifty or more people outside the ticket office and when I drove past about half an hour later on the way home it had doubled in length?
With e-ticketing a no go area this morning for me as a season ticket holder (it's telling me I should try looking for a ticket for another game!) and no one answering the phone, I can't help thinking that things aren't exactly going swimmingly today as far as availability of Man City tickets are concerned
This is what I am getting & have been since last night
"Cardiff City FC.
The Ticketing site is currently busy and you have been placed in a queue. Please do not refresh your page or press the back button as you will lose your place!
Thank you for your patience."
Only ever had a st for myself she's nwver been down until this year so was totally unaware we could even do this.
Appreciated. Thanks.
Oh and this
"Progress Monitor - Unprogressed: #bbbbbb - Progress: #EFEFEF
Powered by Ticketmaster"
Wouldn't entertain letting me in using chrome or Samsung browsers in my phone so I got Firefox and I was straight in on both occasions I've got tickets today. Maybe worth trying a different browser.
I know that this has been mentioned somewhere but when can ST holders buy tickets in person from the ticket office as I have had enough of the e-ticketing & have no intention of downloading a different browser to the one I use for everything with no problems which is chrome.
Looks like it is not working at all now
"This page isn’t working
www.eticketing.co.uk didn’t send any data.
ERR_EMPTY_RESPONSE"
It's working for me. Try clearing the cache on your machine. That can sometimes be the cause.
When can I get them from the ticket office in person please ?
Friday.. https://www.cardiffcityfc.co.uk/news...t-information/
If you're a season ticket holder then now it seems:
http://www.walesonline.co.uk/sport/f...-city-14164971
Posting Permissions