Quote Originally Posted by Steve R View Post
From the Club : Please note if you have a current and active membership access card, a ticket purchased in your name will be added to your card. Any additional tickets purchased in the booking will be issued a barcode paper ticket.
Please note tickets purchased less than 3 working days before match day will be held in collections and not posted out. The collection point 3 hours before Kick-Off on a match day is located between Gate 3 and Gate 4 of the Stadium, collection before this time will be from the Main Ticket Office. Please not if you have current and active membership card, and have purchased a ticket in your name, your card will be loaded for the game and no ticket issued.
Please note if you have not received your ticket please contact the Ticket Office on 0845 345 1400.
If you have any queries, or need help with your purchase please contact the Ticket Office on 0845 345 1400.
This appears to be conflicting with what some people are saying above where they have received paper tickets. Have the club issued a written statement that people can look at somewhere ?.