Finally got through today at the 7th attempt.

Had the same issue as yesterday .... queue until in position one .... then one ringing tone and kicked back to the start message again.

I really only persevered today because I was furious that this computerised queueing system just does not work properly.

Got my Villa ticket and the lady I spoke to was charming. I did not bore her with my complaint (it certainly is not her fault) but next week I will write to the Club and ask for action on this.

villa will probably sell out soon despite the Sky coverage.

Going to lie down now and try to calm down.