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Thread: Upgrading your ticket.

  1. #1

    Upgrading your ticket.

    I called the ticket office today to upgrade my ticket from the grandstand into the moneta lounge in the grandstand. I was told I cannot do this ? Allrentky you cannot upgrade for single games.

    Has anyone heard of this before ?

  2. #2

    Re: Upgrading your ticket.

    Quote Originally Posted by Fine Lines View Post
    I called the ticket office today to upgrade my ticket from the grandstand into the moneta lounge in the grandstand. I was told I cannot do this ? Allrentky you cannot upgrade for single games.

    Has anyone heard of this before ?

    You can upgrade for single games, I’d call them again and ask to speak to the ticket office manager who I think is Mona.

  3. #3

    Re: Upgrading your ticket.

    That’s what I thought. In fact i “upgraded” to a similar area at the start of the season due to access and mobility issues at the time.

    Thanks for the advice. I’ll chase it up again tomorrow.

  4. #4

    Re: Upgrading your ticket.

    Yes you can, my wife was upgraded for her birthday last year

  5. #5

    Re: Upgrading your ticket.

    Quote Originally Posted by Armitage Shanks View Post
    Yes you can, my wife was upgraded for her birthday last year
    Great thanks. How something so simple can be so complicated is beyond me.

  6. #6

    Re: Upgrading your ticket.

    Quote Originally Posted by Fine Lines View Post
    Great thanks. How something so simple can be so complicated is beyond me.
    Don't ring the ticket office, ring the Hospitality number which is on the Club website.

  7. #7

    Re: Upgrading your ticket.

    Quote Originally Posted by Armitage Shanks View Post
    Yes you can, my wife was upgraded for her birthday last year
    For a better model?

  8. #8

    Re: Upgrading your ticket.

    called the hospitality line. The friendly yet unhelpful chap on the other end informed me that as a season ticket holder I am unable to upgrade from the grandstand to the Moneta Lounge. You have to be a member (of the Moneta Lounge). This is to stop people simply upgrading and having a pint with their friends who might be in the Juno Moneta lounge for that particular game. It also stops everyone upgrading for whatever game they choose.

    Incredibly inept customer care and service yet again. Useless.

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