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Thread: Email Help

  1. #1

    Email Help

    I have a BT email account and keep getting an error message when logging in :-
    Something went wrong please try again.
    Anyone ever experienced this or know how to get around it.
    If you go on my BT you have to log in and the same thing happens.

  2. #2

    Re: Email Help

    As a former employee of BT I can confirm that BT are shite.

  3. #3

    Re: Email Help

    Quote Originally Posted by bobh View Post
    As a former employee of BT I can confirm that BT are shite.
    That's no help at all.
    Some guy has recently emailed me that I can share his African lottery win if I just send him a small fee I'm waiting on a return email

  4. #4

    Re: Email Help

    Quote Originally Posted by insider View Post
    That's no help at all.
    Some guy has recently emailed me that I can share his African lottery win if I just send him a small fee I'm waiting on a return email
    The bugger promised me the same, now he wants to spread it around, so less money for me.
    I feel betrayed.

  5. #5

    Re: Email Help

    Quote Originally Posted by insider View Post
    I have a BT email account and keep getting an error message when logging in :-
    Something went wrong please try again.
    Anyone ever experienced this or know how to get around it.
    If you go on my BT you have to log in and the same thing happens.
    Try logging in using "private" mode - this would work if there is some sort of session cookie on your device from your last log-in that is causing the issue.

  6. #6

    Re: Email Help

    Quote Originally Posted by JumpersforGoalposts View Post
    Try logging in using "private" mode - this would work if there is some sort of session cookie on your device from your last log-in that is causing the issue.
    Thank you for your help
    Just tried on incognito browser.
    And had the same issue.
    Also my wife is getting the same issue on her phone.

  7. #7

    Re: Email Help

    Are you using an old browser. BT has recently updated its e-mail and some browsers are no longer supported? Details on minimum levels attached

    https://www.bt.com/help/email/we-ve-updated-your-email

    Also if you use a yahoo log in

  8. #8

    Re: Email Help

    Quote Originally Posted by cyril evans awaydays View Post
    Are you using an old browser. BT has recently updated its e-mail and some browsers are no longer supported? Details on minimum levels attached

    https://www.bt.com/help/email/we-ve-updated-your-email

    Also if you use a yahoo log in
    All sorted now thank you

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