Menezes entered the tube station at about 10:00 a.m., stopping to pick up a free newspaper. He used his Oyster card to pay the fare, walked through the barriers, and descended the escalator. He then ran across the platform to board the newly arrived train. Menezes boarded the train and found one of the first available seats.
Three surveillance officers, codenamed Hotel 1, Hotel 3 and Hotel 9, followed Menezes onto the train. According to Hotel 3, Menezes sat down with a glass panel to his right about two seats in. Hotel 3 then took a seat on the left with about two or three passengers between Menezes and himself. When the firearms officers arrived on the platform, Hotel 3 moved to the door, blocked it from closing with his left foot, and shouted "He's here!" to identify the suspect's location.