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I've downloaded mine, found it relatively easy but can see why some wouldn't, all I did was go through my ticketing account with the club. Helps if you have the club app
No. Open the ticket on your phone at the turnstile and hold it up to the lights on the scanner and it should register. Those who have a ticket or digital ticket with a barcode on it will need to hold it under the scanner in the opening for the machine to read the barcode.
The thing that I was surprised about is that there appear to be two types of digital ticket available online, one with a barcode to scan and another that goes into a digital wallet to be held up at the front of the scanner. No doubt the link the club send out to season ticket holders (today or tomorrow) will have the definitive version on it but I suppose it depends whether you have a digital wallet on your phone as to what type of ticket you need. I haven't, so downloaded the barcode version, just in case the club link didn't arrive in time. Apparently staff on the gates will have access to the club database to check, in case anyone is having problems at the turnstile.
I was surprised about the two types of eTicket too. I don't have a wallet either that's why I exported it to Books on the iPhone which can be accessed without the need for any internet access too (it's just a fake wallet). I'm definitely going to get there early though just in case. If the scanner system flakes for any reason it'll be a nightmare. Fingers crossed. Good to know there'll be staff with DB access on the gates. Thanks for that info.
It’s a farce, isn’t it, all this performance just to get a ticket for a football match.
I think putting a bit of effort in is the way I’d prefer, which is driving down to the ticket office, paying my money over the counter, popping into the club shop and picking a few items up therefore keeping folk in employment. Whereas lazy, cheeky twats like you prefer to sit on your fat arses in your living room tapping on a screen. I think I know who is willing to put the effort in...clue...it’s not you!