Tearing what’s left of my hair out here!

[the other bob wilson]

How on earth do you connect an optical cable to a sound bar? I’ve been trying to do it for an hour and looked at videos on You Tube which tell me that’s there’s only one way the cable will “take”, but when you’ve found it, it will click into place quite easily - will it f*ck! I’ve been fiddling about with the cable trying to find this one angle that will fit, but, although the cable I’ve got looks exactly like the ones I see in the videos, the housing for it on the sound bar doesn’t look the right shape.

[bluesp]

Do you have to use an optical cable for it? There are usually other options

[life on mars]

Try just a HMDI Arc cable

[splott parker]

Have you tried switching it on, then switching it off, then switching it on again that’s the limit of my technical knowledge.

[Sloop_Jon_Bee]

Have you tried switching it on, then switching it off, then switching it on again that’s the limit of my technical knowledge.

[splott parker]

My old man used to bang the top of the telly with his fist, always cured the horizontal hold.

[the other bob wilson]

I treated myself to a new telly on the weekend and thought I’d go the whole hog and get a sound bar as well. The sound bar came on Friday and I fitted it up to my old telly fine using the red and white aux cables and it worked fine. However, because it’s a new telly you can only connect it to this sound bar using optical cables - I’ve connected the cable to the telly and the red light comes on to show there’s not a problem there but, as I say, the optical connection on the sound bar just doesn’t look right for the cable (the manual confirms that I am trying to connect it to the right place).

[Cowbridge Blue]

I'm similarly stymied; the TV is on a wall with the sound bar below on a unit. It's been useless for nearly 2 years now - I think I can get it to partner the Tv but I don't want to see a cable hanging between one and the other. Apparently it's supposed to connect via Bluetooth but I'm buggered if I can get that to work.

[KingOfSiamIAm]

I treated myself to a new telly on the weekend and thought I’d go the whole hog and get a sound bar as well. The sound bar came on Friday and I fitted it up to my old telly fine using the red and white aux cables and it worked fine. However, because it’s a new telly you can only connect it to this sound bar using optical cables - I’ve connected the cable to the telly and the red light comes on to show there’s not a problem there but, as I say, the optical connection on the sound bar just doesn’t look right for the cable (the manual confirms that I am trying to connect it to the right place).

Could it be the case that technology has moved on, and the youtube videos are showing the “old” type connector?

Does it indicate in the soundbar manual, what the connector type number is?

[John Buchanan]

I treated myself to a new telly on the weekend and thought I’d go the whole hog and get a sound bar as well. The sound bar came on Friday and I fitted it up to my old telly fine using the red and white aux cables and it worked fine. However, because it’s a new telly you can only connect it to this sound bar using optical cables - I’ve connected the cable to the telly and the red light comes on to show there’s not a problem there but, as I say, the optical connection on the sound bar just doesn’t look right for the cable (the manual confirms that I am trying to connect it to the right place).

Why can you only connect with optical, surely the TV has HDMI port, does the soundbar?
According to Ms Google, hdmi arc is the better option and, if you are having trouble connecting using optical it is probably due to the TV settings not recognising the optical connection and it needs to be fiddled with. That's all I got. Good luck.

[Cardiff-Cal]

Have you taken the little plastic protector off the end?

[North Cardiff Blue]

How on earth do you connect an optical cable to a sound bar? I’ve been trying to do it for an hour and looked at videos on You Tube which tell me that’s there’s only one way the cable will “take”, but when you’ve found it, it will click into place quite easily - will it f*ck! I’ve been fiddling about with the cable trying to find this one angle that will fit, but, although the cable I’ve got looks exactly like the ones I see in the videos, the housing for it on the sound bar doesn’t look the right shape.

Something must be wrong it is pretty easy, from memory it even has a little light so you can slot it in, google it again and get a different video.

[North Cardiff Blue]

How on earth do you connect an optical cable to a sound bar? I’ve been trying to do it for an hour and looked at videos on You Tube which tell me that’s there’s only one way the cable will “take”, but when you’ve found it, it will click into place quite easily - will it f*ck! I’ve been fiddling about with the cable trying to find this one angle that will fit, but, although the cable I’ve got looks exactly like the ones I see in the videos, the housing for it on the sound bar doesn’t look the right shape.

Ths might help

https://www.youtube.com/watch?v=Pe1EKFRL6iw

Or this

https://www.youtube.com/watch?v=6slRT2PfnX4

or this

https://www.youtube.com/watch?v=SFPXgzAKu6g

[The Bloop]

Might sound daft but is there a clear plastic cover over the tip of the cable that needs to be removed?

[John Buchanan]

Might sound daft but is there a clear plastic cover over the tip of the cable that needs to be removed?

We will probably never know. Surely nobody would fess up to that one.

[chris lee]

As others have mentioned, has to be the the protective cover, they are very common on optical cables.

[the other bob wilson]

The little plastic caps fooled me for about five minutes until I discovered that they were detachable- for a few seconds I thought it was problem solved, but no. I’ve been told that the TV I’ve bought only came on the market last year and that most recently produced televisions will only accept optical cable connection to a sound bar (this is backed up by what I’ve seen on the Internet), but what I should have done and have not done yet is look at the manual for the TV to see if that is the case here. If it is, I’m at a loss to know what to do next, the TV is fine and the sound quality from it is good enough for me, but it’s so frustrating to buy a piece of equipment and not get it to work, especially for such a daft reason.

[ToTaL ITK]

you cant beat a scart cable. they don't feel pain

[the other bob wilson]

Looking at the television manual, the people who fitted the telly were wrong when they told me it only had optical cable connection with the sound bar. The problem is with the sound bar which does not have the facility for HTML cables - one of the videos North Cardiff Blue posted confirms that there are modern day sound bars that are like that. So, unless I can get the optical cable to fit into the sound bar, it looks like I will need to get another sound bar, but I won't be doing that - I'll go down the Cowbridge Blue route of having a sound bar that doesn't work or, more likely, I'll use it with my old telly (which is now in the bedroom) using the aux cable.

[BLUETIT]

WTF are you all on about ?

[PontBlue]

What's the make and model of the TV and the soundbar?

Also there's a little notch on the optical cable which means it'll only fit one way. Rotate the cable 90 degrees between each attempt to plug it in.

Also some optical inputs, not the end of the cable, have a dust cap that needs to be removed before you can insert the cable.

[the other bob wilson]

What's the make and model of the TV and the soundbar?

Also there's a little notch on the optical cable which means it'll only fit one way. Rotate the cable 90 degrees between each attempt to plug it in.

Also some optical inputs, not the end of the cable, have a dust cap that needs to be removed before you can insert the cable.

It's a Sony Bravia 50 inch telly and a Majority soundbar (called Snowdon I think). I've been fiddling about with the rotatable end of the cable and tried what you say with it, but to no avail - I don't think there's a dust cap on the optical cable, but I'll check that now.

[PontBlue]

Looking at the manufacturers website there is a flap but it should retract when you insert the cable.

The flat edge of the optical cable needs to be at the top when inserting the cable. The semi circles will be on the left and right and the tapered side at the bottom

[Michael Morris]

Can you post a picture of the optical socket on the sound bar.

[life on mars]

HMDI Arc is yer answer it acts as optical and sound .