Any solicitors on here? Credit agency advice if possible.

[uncle bob]

Cheers guys, one of the other executors has made an appointment with a solicitor.
He spoke to the credit agencies solicitors Phillips and Cohen yesterday and they have said that because the debts are so old they are having problems locating the original paperwork of when the debts were taken out etc.
The company I believe are called Capquest who the debts belong too.

We have gone down the solicitor route as we don't want anything coming back to bite us in a few months time.
Our theory is, if the solicitor only costs a few hundred quid to clear the £53000 debt then we will be well up and free from being chased for the money in the future.
I'll let you know how we get on.

[Taunton Blue Genie]

Cheers guys, one of the other executors has made an appointment with a solicitor.
He spoke to the credit agencies solicitors Phillips and Cohen yesterday and they have said that because the debts are so old they are having problems locating the original paperwork of when the debts were taken out etc.
The company I believe are called Capquest who the debts belong too.

We have gone down the solicitor route as we don't want anything coming back to bite us in a few months time.
Our theory is, if the solicitor only costs a few hundred quid to clear the £53000 debt then we will be well up and free from being chased for the money in the future.
I'll let you know how we get on.

Probably a good move. My lady is currently involved in sorted out very complicated probate (and which she has done herself as she is an accountant) but being an executor is not without its possible perils.

[Maurice Swan]

...... they have said that because the debts are so old they are having problems locating the original paperwork of when the debts were taken out etc.

Each to their own...but if they cannot produce paperwork they have no case...!! Solicitors will say the same.
Anyway...hope it gets resolved.

[North Cardiff Blue]

Cheers guys, one of the other executors has made an appointment with a solicitor.
He spoke to the credit agencies solicitors Phillips and Cohen yesterday and they have said that because the debts are so old they are having problems locating the original paperwork of when the debts were taken out etc.
The company I believe are called Capquest who the debts belong too.

We have gone down the solicitor route as we don't want anything coming back to bite us in a few months time.
Our theory is, if the solicitor only costs a few hundred quid to clear the £53000 debt then we will be well up and free from being chased for the money in the future.
I'll let you know how we get on.

Nice one good luck with it !

https://www.capquest.co.uk/content/c...cting-you.html

Capquest Debt Recovery Limited is part of the Intrum Group, whose registered UK office is at The Omnibus Building, Lesbourne Road, Reigate, Surrey RH2 7JP.

At Capquest we take your feedback and any complaints we receive very seriously and have a formal complaints procedure (pdf).


We abide by the strictest regulatory standards which means we operate at the highest possible ethical level. Below are the details of our licence and registrations numbers:

Capquest Debt Recovery Limited is registered in England and Wales with company number 03772278. Its registered office is Belvedere, 12 Booth Street, Manchester, M2 4AW.

Capquest Debt Recovery Limited is authorised and regulated by the Financial Conduct Authority for certain credit-related regulated activities and is registered on the Financial Services Register under registration number 721513. Capquest Debt Recovery Limited is part of the Intrum Group, whose registered UK office is at The Omnibus Building, Lesbourne Road, Reigate, Surrey RH2 7JP.

Make a complaint by phone
Call the complaints department directly on 0333 999 7217* (calls may be recorded for quality and training purposes).

Make a complaint by letter
Submit your complaint in writing to:
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Glasgow
G2 8JX

Make a complaint by email
complaintsin@capquest.co.uk

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We always strive to provide our customers with the best service and to ensure all of our customers are treated fairly. We accept, however, that sometimes things go wrong, which is why we have a robust complaint resolution process in place. We regularly report on the volume of complaints received to the FCA. To view the data in relation to complaints we received between 1st January 2023 and 30th June 2023, click here.