Reply With QuoteI've found EDF the best over the years, but by no means the cheapest.
I am currently with EON Next who are truly dreadful, but relatively cheap.
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I find EON a complete pain in the arse with their billing
It's completely impossible to understand
Anyone get a nice easy bill and good service from any of them ?
I've found EDF the best over the years, but by no means the cheapest.
I am currently with EON Next who are truly dreadful, but relatively cheap.
I use Octopus. Haven't got a smart meter so just submit my readings online each month. A day or so later they email me my bill. Easy enough to understand in that I can see how much each month how much of a rip off the Standing charges are.
I'm with Shell, and share your experience.Originally Posted by The Bloop
They keep ringing/texting me to have a smart meter but I keep saying no.
I’m with Octopus and find them amazing, I would happily pay a little more rather than change. The fact you can actually email them and they respond rather than calling someone like BT and being on hold for an hour before actually getting to speak to someone.
The Bills seem very simple and it shows the DD going out to compare. I do have a smart meter but I know you can submit meter readings very easily on the app.
Another vote for Octopus.
EON next are shocking
I have heard good things about octopus
EON have just fitted a smart meter for me but the invoices are all over the shop and if I e mail them the replies look they have been sent by 5 year old kids
Yep, I’m with Octopus. No complaints, all pretty straightforward & transparent.
They don't call me anymore but each time I open the app its a plea to get a smart meter
And another.
Eon are cheapish but absolutely crap
I changed my Internet provider to plusnet and they are utterly hopeless too
Nationalise the lot of them
Martin Lewis said if you are offered one then take it
Why don't people like them ?
Eon have just installed mine , if I give them the elbow can octopus use the same one ?
Yes they can.
Yeah I think so, I have a new build so mine were originally with British Gas and I moved to octopus. They also came out and replaced one as British Gas didn’t do the gas one properly.
Thanks
So I just phone them up and they do everything ?
What contract ?
Cheers appreciate it
I don't want one because I don't want to spend my time looking at it then trying to reduce my hourly or daily spend.
With eon but aren’t they all much of a muchness? Just pay the direct debit each month.
One of my first jobs was working at Atlantic electric and gas call centre, I couldn’t understand the bills while working there so got no hope now.
On smart meters, they want you to have one too much. Puts me right off.
I only have heating on in two rooms in the winter so my bills are affordable .....obviously not everyone is as fortunate ......so I don't get hyperactive about it
You're absolutely out of your mind if you're getting a smart meter.
https://share.octopus.energy/loved-coral-950
I think you can use the link here, they should do it all for you. It says if anyone uses the link we share £100. Don’t feel you need to tho I was just finding a link and it came up. There website should point you in the right direction.
What’s the reason? Like I said I have a new build so we didn’t have a choice but I find them great.
Same here. I appreciate that smart meters are useful for many, but as you say, if my bills are affordable to me I'm not going to stress about them.
Octopus. I find them very good.
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