I find EON a complete pain in the arse with their billing
It's completely impossible to understand
Anyone get a nice easy bill and good service from any of them ?
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I find EON a complete pain in the arse with their billing
It's completely impossible to understand
Anyone get a nice easy bill and good service from any of them ?
I've found EDF the best over the years, but by no means the cheapest.
I am currently with EON Next who are truly dreadful, but relatively cheap.
EON next are shockingOriginally Posted by JumpersforGoalposts
Yep, I’m with Octopus. No complaints, all pretty straightforward & transparent.
I use Octopus. Haven't got a smart meter so just submit my readings online each month. A day or so later they email me my bill. Easy enough to understand in that I can see how much each month how much of a rip off the Standing charges are.
I'm with Shell, and share your experience.
They keep ringing/texting me to have a smart meter but I keep saying no.
The standing charges are ridiculous (I’m with Octopus)….over 60p per DAY !…. WTF.
It went up to 90p a day last week. Just switched to Utilita on a no standing charge accunt. It is good for me as I don't use much energy.
There’s a Cardiff City pun there, somewhere
I’m with Octopus and find them amazing, I would happily pay a little more rather than change. The fact you can actually email them and they respond rather than calling someone like BT and being on hold for an hour before actually getting to speak to someone.
The Bills seem very simple and it shows the DD going out to compare. I do have a smart meter but I know you can submit meter readings very easily on the app.
I'm with Octopus and I agree they are generally very good.
The only negative from my perspective was their energy predictor which they were pushing last Autumn. It doesn’t take in individual circumstances and if I had followed their ‘recommendation’ to increase my DD to the levels they suggested then I would have overpaid by £100’s.
I would have eventually got the money back I don’t believe in lending energy companies large amounts of money at 0% interest!
Another vote for Octopus.
I have heard good things about octopus
EON have just fitted a smart meter for me but the invoices are all over the shop and if I e mail them the replies look they have been sent by 5 year old kids
They don't call me anymore but each time I open the app its a plea to get a smart meter
And another.
Me too….they will mail you back almost straight away…..
Eon are cheapish but absolutely crap
I changed my Internet provider to plusnet and they are utterly hopeless too
Nationalise the lot of them
Martin Lewis said if you are offered one then take it
Why don't people like them ?
Eon have just installed mine , if I give them the elbow can octopus use the same one ?
Yeah I think so, I have a new build so mine were originally with British Gas and I moved to octopus. They also came out and replaced one as British Gas didn’t do the gas one properly.
Yes they can.
Thanks
So I just phone them up and they do everything ?
What contract ?
Cheers appreciate it
With eon but aren’t they all much of a muchness? Just pay the direct debit each month.
One of my first jobs was working at Atlantic electric and gas call centre, I couldn’t understand the bills while working there so got no hope now.
On smart meters, they want you to have one too much. Puts me right off.
https://share.octopus.energy/loved-coral-950
I think you can use the link here, they should do it all for you. It says if anyone uses the link we share £100. Don’t feel you need to tho I was just finding a link and it came up. There website should point you in the right direction.
I'm using your link, it says it will give you £50
Thanks it's useful
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