Originally Posted by
JamesWales
I agree. I also don't think the system is entirely broken. Until covid and WFH, the growth in passengers was huge, so some things are right. The range of universal railcards is great too. I make use of the friends and family one and it's really good.
My frustration is the prices and the complexity of fares. Add to that the recent strikes and other engineering problems and it becomes expensive and unreliable. A bad mix.