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Thread: Online banking fraud help needed!

  1. 17-02-15, 23:02 #1
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    Online banking fraud help needed!

    Girlfriend bought skin products for £5 off a website..

    She's just looked at her online banking and found that today they've taken two £58 payments out of her account..

    What can she do?

    She's with HSBC.
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  2. 17-02-15, 23:03 #2
    Guest

    Re: Online banking fraud help needed!

    wel firstly, report it to hsbc
    they will do a full fraud investigation
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  3. 17-02-15, 23:03 #3
    Penarth Blues
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    Re: Online banking fraud help needed!

    Quote Originally Posted by Rhys wrote on Tue, 17 February 2015 23:02
    Girlfriend bought skin products for £5 off a website..
    Contact the bank immediately and they'll let you know what she should do.
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  4. 17-02-15, 23:04 #4
    TruBlue
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    Re: Online banking fraud help needed!

    It was probably HSBC that charged the difference.
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  5. 17-02-15, 23:06 #5
    Penarth Blues
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    Re: Online banking fraud help needed!

    Quote Originally Posted by TruBlue wrote on Tue, 17 February 2015 23:04
    It was probably HSBC that charged the difference.
    Ouch...
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  6. 17-02-15, 23:28 #6
    blueblade
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    Re: Online banking fraud help needed!

    Quote Originally Posted by Rhys wrote on Tue, 17 February 2015 23:02
    Girlfriend bought skin products for £5 off a website..
    I wouldn't have minded but the cream did feck all for my looks
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  7. 17-02-15, 23:31 #7
    Steve R
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    Re: Online banking fraud help needed!

    Contact the website, probably just a genuine mistake.

    Nothing to see here....move along please....
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  8. 17-02-15, 23:47 #8
    Richyrich
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    Re: Online banking fraud help needed!

    I seen this on X-ray or Watchdog months ago.
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  9. 18-02-15, 00:42 #9
    rich munn
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    Re: Online banking fraud help needed!

    Quote Originally Posted by blueblade wrote on Tue, 17 February 2015 23:28
    Girlfriend bought skin products for £5 off a website..
    Quote Originally Posted by Rhys wrote on Tue, 17 February 2015 23:02
    She's just looked at her online banking and found that today they've taken two £58 payments out of her account..
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  10. 18-02-15, 01:58 #10
    Richyrich
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    Re: Online banking fraud help needed!

    http://www.theguardian.com/money/2012/feb/17/free-skin-cream -trial-victims
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  11. 18-02-15, 02:04 #11
    Steve R
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    Re: Online banking fraud help needed!

    Quote Originally Posted by Richyrich wrote on Wed, 18 February 2015 01:58
    http://www.theguardian.com/money/2012/feb/17/free-skin-cream -trial-victims
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  12. 18-02-15, 02:22 #12
    welshyoot
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    Re: Online banking fraud help needed!

    Quote Originally Posted by Steve R wrote on Wed, 18 February 2015 02:04
    http://www.theguardian.com/money/2012/feb/17/free-skin-cream -trial-victims
    Quote Originally Posted by Richyrich wrote on Wed, 18 February 2015 01:58
    according to that article state you didn't receive the cream in the first place and then cancel with the bank and company - seems a plausible option and one banks are willing to accept..
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  13. 18-02-15, 07:50 #13
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    Re: Online banking fraud help needed!

    Quote Originally Posted by blueblade wrote on Tue, 17 February 2015 23:28
    Girlfriend bought skin products for £5 off a website..
    Quote Originally Posted by Rhys wrote on Tue, 17 February 2015 23:02
    She's just looked at her online banking and found that today they've taken two £58 payments out of her account..
    I hope you used tor mate?
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