Link the Sky box directly to the tv. Any sound issues that way?
If not then check the audio output from the Sky box to make sure it defaults to 5.1. I don't have a Sky box so can't really give you too much advice on menus etc.
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I have a new 4K TV with Sky Q and AV Receiver (amplifier) with 5 surround speakers 5.1
Hooked up properly (I think = spoken with Richersounds) - but The AV Receiver (amp) will not play the Sky TV sound though the speakers - picture perfect
AV Receiver will play music through 5 speakers with Bluetooth connection to iPhone iTunes
Any advice gratefully accepted
Link the Sky box directly to the tv. Any sound issues that way?
If not then check the audio output from the Sky box to make sure it defaults to 5.1. I don't have a Sky box so can't really give you too much advice on menus etc.
Ok in that case swap the hdmi lead with one that works with the surround sound that you know actually works - or it may seem silly but swap the ends round.
If that doesn't work then set the output to 1080i and not 1080p or 4k and see if that works.
Failing that then look up the make of the amp along with 'sky Q no sound' and see what help there is.