Quote Originally Posted by valleys caveman View Post
I rang them earlier and was passed along the line to a Scottish bloke who told me there was nothing he could do. He advised me to fill in a Self assessment form and send it off. Despite me telling him I had the conformation email from them thanking me for informing them. To make things worse they have been sending letters to my old address for the last two years which I never received. Would have thought they'd have a record of where I lived, as I've been paying tax to them for the last three years through my current job.
In all fairness, the onus is on you to keep HMRC informed of any changes of addresses. If you had then you would have received the relevant correspondence and you could have dealt with the problem immediately.

Saying that, you have the email confirmation that you told them to close your SA record. As I said give it another go (they close at 8, be quick) and hopefully the person you speak with will sort it for you.