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At the moment we've had to stop automatic registrations as the system is being overrun with bots.
There has been an issue if BT users try to register or change password as the email notifications are blocked by BT. So maybe you were affected by that.
I can manually set up, edit and update user accounts. If ever you have an issue use the contact form or go via Facebook and Twitter cardiffcitymad pages or www.cardiffcity-mad.co.uk