They may just have a better idea on how it works, but its not working, they have said the reason is
lack of vans and drivers
so its not working and people who should be self-isolating are having to risk it and go to the supermarkets
maybe its time to think slightly outside the box for a few weeks
maybe have 2 options:
1, try and get a slot with the stores delivery drivers ( which isnt working )
or
2. get a local community driver to deliver it
looking at option 2, isnt it the same setup as the NHS GoodSAM system ( thats the setup the government has put in place to help out in England, I believe Wales have its own thing in place )
just checked on my GoodSAM app and it has a setting for :
Community Response volunteer: This role involves collecting shopping, medication or other essential supplies for someone who is self-isolating, and delivering these supplies to their home.
https://www.goodsamapp.org/NHS
So maybe the idea of local volunteers collecting and delivering shopping isnt that outrageous