SKY Q

[Kris]

That must have been an issue particular to your box. The platform on the whole was very mature and stable.

Not so. Search Sky + Box Freezing. Lots had/have the same issue. Sky put too much software on the boxes and one particular update 18 months or so ago and it caused huge issues. Sky never took responsibility and cashed in as many bought replacement boxes.

[bobh]

I disagree, my old HD box was being rebooted Daily in the end. It's why I took the plunge.

That must have been an issue particular to your box. The platform on the whole was very mature and stable.

Not so. Search Sky + Box Freezing. Lots had/have the same issue. Sky put too much software on the boxes and one particular update 18 months or so ago and it caused huge issues. Sky never took responsibility and cashed in as many bought replacement boxes.

My thoughts/experience exactly.

Box frequently freezes, comes on without sound, or doesn't respond to the remote commands.
Have unplugged it several times a week.
If you ring Sky, they try to claim it's only your box, but a quick search shows hundreds of customers reporting issues.

The hard ware can no longer handle the software.