OT. Talk talk broadband

[mbatte]

Absolutely not.


I made the switch from virgin and eventhough talk talk are fine now, the first 4 months was hell! Had 1-6 mbps speeds which averaged at 4 mbps, internet was totally unusable at peak times and their customer services are appalling. Made countless calls and sent a ridiculous amount of emails. They eventually sorted it out after 4 months but that was after being told time after time that it was an issue with my equipment or a fault inside my house (they put the line in for me!). I then had to fight to get compensation for the months of unusable service!!
I am now running at 71Mbps and, touch wood, no problems.

Horrendous customer service, worst I have ever experienced. Dont know how these companies get away with it.

[walinoz]

Absolutely not.


I made the switch from virgin and eventhough talk talk are fine now, the first 4 months was hell! Had 1-6 mbps speeds which averaged at 4 mbps, internet was totally unusable at peak times and their customer services are appalling. Made countless calls and sent a ridiculous amount of emails. They eventually sorted it out after 4 months but that was after being told time after time that it was an issue with my equipment or a fault inside my house (they put the line in for me!). I then had to fight to get compensation for the months of unusable service!!
I am now running at 71Mbps and, touch wood, no problems.

Horrendous customer service, worst I have ever experienced. Dont know how these companies get away with it.

Cheers for that mate

I had A flyer in the post saying how good they are so thought I’d make the change as I’m paying for virgin telly and home line which I don’t use
Talk talk is £26 per month just st for the broadband which is £20 cheaper than what I’m paying