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It was his 'helpful' suggestion when I pointed out that the guy didn't have a season ticket and wanted to know how to get tickets for Wembley as he assumed they'd be available on general sale. VC telling him there'd be plenty floating around in the pubs wasn't too constructive either, hardly surprising the OP hasn't come back since. If he does then someone will probably ask him if he's still got his Hull stubs. Shame he didn't have a problem with his washing machine, they'd be queuing up to help him.