Amazon

[Rhiw-Blue]

Funny you should say that. In my work I am in charge of buying tassimo pods. We buy hundreds of them.

I sent an email asking for their comment on the fact that a handful had been faulty yesterday. It wasn't even a complaint.

I had a message late night saying "your order has been dispatched". 320 tassimo pods worth over 70 quid. Free of charge.

And they arrived half an hour ago.

Either they've got too much money/pods to care, or some numpty is charge of customer service and doesn't care. They didn't even reply to my first comment, just sent all that

Insane.

Nuts innit!

I'm guessing they just pass on the hit to the manufacturer who can't afford to upset the mighty Amazon!

I feel quite bad now but I'm sure I'll get over it

Now to see if they realise they've sent me a new one as well as refunding me