jnc90
22-06-16, 14:09
Going to cut a long story as short as possible, after returning from France yesterday I found my bike has been stolen from the bike lock up underneath my flat building at Prospect Place. My old bike was stolen from the same place last year (very cheap bike so didn't pursue the matter when nothing was found on CCTV) so you could say I was stupid to leave a new one there but that bike was only secured with a cheap cable lock. When this happened I discovered that CCTV doesn't point directly at the store wihch was annoying but did log a complaint with site management.
This time, a more expensive bike (approx £400) I bought only a few weeks ago has gone missing. It was secured with a high security rated Kryptonie D lock with cable and extra chain for good measure. From reading online these are almost indestructable without the use of heavy duty power tools, which I'm sure would not have been used without alerting neighbours or security etc. Was happy t leave it there as there have been a couple of road bikes, far more valuable than mine secured with the same locks safely for the past couple of years with none of them going missing and CCTV was now pointing at the lock up.
After speaking to the site manager since the theft and inspecting the lock up further I’ve discovered that the only foreseeable way that the bike seems to have been taken is by simply unbolting the hoop railings that the bikes are secured too and just sliding the lock and chain off with the bike attached! There's no remains of the lock or chain and I've now realised that the 2 road bikes I referred to are secured to the fencing on the outside of the lockups rather than the hoops inside, which I thought was just to save them opening the lock ups each day to get the bikes out btu given that these have been safe stored this way for a while and mine only last a week it's clear in my mind how my bike was taken! Even worse I then discovered that the new CCTV are dummy units!
Now, when I bought the flat the car park and bike lock up was advertised as 'secure' and 'CCTV monitored' and appears that the developers and site management are actually still disputing who should pay for the CCTV 2 years after completion of the block! I'm in the process of writing a 'nicely' worded rant email to both parties, does anyone have any suggestions if there's any grounds for me to expect some kind of compensation or if I have any firm ground legally to comlain from with regards to it clearly not being fit for purpose or the promises of the sales pitch not being met? It's already been reported to the police, I'm looking out on all for sale ads online for the bike and securoty are reviewing footgae from actual CCTV cameras from the front of the site but I'm not holidng out any hope as they have over a weeks tape to review!
Any advice is greatly appreciated :thumbup:
This time, a more expensive bike (approx £400) I bought only a few weeks ago has gone missing. It was secured with a high security rated Kryptonie D lock with cable and extra chain for good measure. From reading online these are almost indestructable without the use of heavy duty power tools, which I'm sure would not have been used without alerting neighbours or security etc. Was happy t leave it there as there have been a couple of road bikes, far more valuable than mine secured with the same locks safely for the past couple of years with none of them going missing and CCTV was now pointing at the lock up.
After speaking to the site manager since the theft and inspecting the lock up further I’ve discovered that the only foreseeable way that the bike seems to have been taken is by simply unbolting the hoop railings that the bikes are secured too and just sliding the lock and chain off with the bike attached! There's no remains of the lock or chain and I've now realised that the 2 road bikes I referred to are secured to the fencing on the outside of the lockups rather than the hoops inside, which I thought was just to save them opening the lock ups each day to get the bikes out btu given that these have been safe stored this way for a while and mine only last a week it's clear in my mind how my bike was taken! Even worse I then discovered that the new CCTV are dummy units!
Now, when I bought the flat the car park and bike lock up was advertised as 'secure' and 'CCTV monitored' and appears that the developers and site management are actually still disputing who should pay for the CCTV 2 years after completion of the block! I'm in the process of writing a 'nicely' worded rant email to both parties, does anyone have any suggestions if there's any grounds for me to expect some kind of compensation or if I have any firm ground legally to comlain from with regards to it clearly not being fit for purpose or the promises of the sales pitch not being met? It's already been reported to the police, I'm looking out on all for sale ads online for the bike and securoty are reviewing footgae from actual CCTV cameras from the front of the site but I'm not holidng out any hope as they have over a weeks tape to review!
Any advice is greatly appreciated :thumbup: