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LordKenwyne
12-12-16, 10:45
long shot. has anyone purchased adele tickets for someone else at wembley next year?.

They were bought in my name and theyre saying no entry if the name is incorrect.

And names can't be transferred.

Pretty scummy they released this information after the sales. Sales a month before christmas???????? what did they expect, people were obviously going to buy them as gifts.

Dr Lecter
12-12-16, 10:54
long shot. has anyone purchased adele tickets for someone else at wembley next year?.

They were bought in my name and theyre saying no entry if the name is incorrect.

And names can't be transferred.

Pretty scummy they released this information after the sales. Sales a month before christmas???????? what did they expect, people were obviously going to buy them as gifts.

You've got two options here:

1. Get the people going to change their name by deed poll So that it matches the name on the tickets.

2. Go and watch Adele yourself.

Alternatively, get in touch with the ticket issuer and explain the situation to them. I'm guessing this has been done to stop touts. When I got my Iron Maiden tickets a while back, it was all done ticketless - basically the name on the order has to turn up with confirmation of ID and the card used to purchase the tickets. All this was explained prior to tickets going on sale. On the Iron maiden site there was an email address so you could get in touch if there was a problem e.g if you lose the card you paid with etc.

LordKenwyne
12-12-16, 11:01
You've got two options here:

1. Get the people going to change their name by deed poll So that it matches the name on the tickets.

2. Go and watch Adele yourself.

Alternatively, get in touch with the ticket issuer and explain the situation to them. I'm guessing this has been done to stop touts. When I got my Iron Maiden tickets a while back, it was all done ticketless - basically the name on the order has to turn up with confirmation of ID and the card used to purchase the tickets. All this was explained prior to tickets going on sale. On the Iron maiden site there was an email address so you could get in touch if there was a problem e.g if you lose the card you paid with etc.

No thanks!.

Ye I've emailed them. They said the only way to transfer names is to make the tickets available at face value on "twickets".

Where it'll be first come first serve - no way of directly selling. :facepalm:

Just realised I should have emailed "songkick" the ticket issuer, not the resale platform....

chris lee
12-12-16, 15:39
long shot. has anyone purchased adele tickets for someone else at wembley next year?.

They were bought in my name and theyre saying no entry if the name is incorrect.

And names can't be transferred.

Pretty scummy they released this information after the sales. Sales a month before christmas???????? what did they expect, people were obviously going to buy them as gifts.

Give the individual your driving license to take with them on the night as evidence, shouldn't be an issue then

TH63
12-12-16, 17:55
So are they going to be checking the id's of several thousand people on the door?

Vimana.
12-12-16, 18:14
So are they going to be checking the id's of several thousand people on the door?

Hello...

Michael Morris
12-12-16, 18:18
So are they going to be checking the id's of several thousand people on the door?

They were trying to do that at Biffy Clyro in Cardiff last week. Just caused lots of queue's (more than usual).

Jimmy the Jock
12-12-16, 22:20
They were trying to do that at Biffy Clyro in Cardiff last week. Just caused lots of queue's (more than usual).
Was that the people trying to leave ?

LordKenwyne
13-12-16, 09:55
Give the individual your driving license to take with them on the night as evidence, shouldn't be an issue then

Ye that'll be the plan tah.

I've tried to contact the seller by email but no reply. They don't make their phone number available.

Dr Lecter
13-12-16, 10:11
Ye that'll be the plan tah.

I've tried to contact the seller by email but no reply. They don't make their phone number available.

Seems to be a growing trend these days dealing with problems online rather than giving out an actual telephone number.

Little tip for you - if you're struggling to get a reply through email then most of these places will have a Twitter or Facebook page. If you go on there, have a rant and slag them off - you'll be amazed how quick and helpful they suddenly become when they realise that lots of people will see what you wrote.

lazbian
14-12-16, 06:03
long shot. has anyone purchased adele tickets for someone else at wembley next year?.

They were bought in my name and theyre saying no entry if the name is incorrect.

And names can't be transferred.

Pretty scummy they released this information after the sales. Sales a month before christmas???????? what did they expect, people were obviously going to buy them as gifts.

you deserve everything you get buying tickets to adele

blue matt
14-12-16, 09:10
Seems to be a growing trend these days dealing with problems online rather than giving out an actual telephone number.

Little tip for you - if you're struggling to get a reply through email then most of these places will have a Twitter or Facebook page. If you go on there, have a rant and slag them off - you'll be amazed how quick and helpful they suddenly become when they realise that lots of people will see what you wrote.

it works

I had contacted " cadac " ( they make portable BBQ's ) via email, the first few had no reply, then the 3rd had a " generic response " then the 4th was just a waste of my time#

so i went on the Facebook page, funny enough, that night the CEO e.mailed me and the problem was dealt with

Dr Lecter
14-12-16, 11:35
it works

I had contacted " cadac " ( they make portable BBQ's ) via email, the first few had no reply, then the 3rd had a " generic response " then the 4th was just a waste of my time#

so i went on the Facebook page, funny enough, that night the CEO e.mailed me and the problem was dealt with


A mate of mine did some driving work for some total tossers (not the company name before you ask) a few years back over Christmas. They messed him about with his pay for six weeks. Eventually he got fed up of being dicked about so went onto their Facebook page (which they use to recruit) and wrote an epic rant slagging them off. Within an hour he was getting private messages from the owner promising to sort his pay by the end of the day and if they did, would he take the message down? My mate basically told him that the message would stay up until the money was in his account. Two days later the sum owed (about £800) miraculously appeared in his bank.

He left the message up just to teach them a lesson.

The other way to go about these things is to get an email address for somebody high up and have a rant. Most of the time the people up high have no idea about just how shit their customer service actually is. I once sent an epic essay of a rant to some bloke way up the chain in Talk Talk. He offered me all sorts of free stuff just so I would leave him alone.

Vimana.
14-12-16, 19:58
.. if you're struggling to get a reply through email then most of these places will have a Twitter or Facebook page. If you go on there, have a rant and slag them off - you'll be amazed how quick and helpful they suddenly become when they realise that lots of people will see what you wrote.


Yup. The 'local' mobile mast used by my provider had been intermittently shite for days and days - reported it , yadda yadda , others were reporting it. They had clearly had a number of fault reports and a reasonable time to fix it, but very little seemed to be happening about it.
I summarised the situation , calmly and politely, on the Carriers' Facebook .

Badda bing - fixio rapido.

life on mars
15-12-16, 18:17
You've got two options here:

1. Get the people going to change their name by deed poll So that it matches the name on the tickets.

2. Go and watch Adele yourself.

Alternatively, get in touch with the ticket issuer and explain the situation to them. I'm guessing this has been done to stop touts. When I got my Iron Maiden tickets a while back, it was all done ticketless - basically the name on the order has to turn up with confirmation of ID and the card used to purchase the tickets. All this was explained prior to tickets going on sale. On the Iron maiden site there was an email address so you could get in touch if there was a problem e.g if you lose the card you paid with etc.

If option 2 is selected he will miss City's pre season tour of Gwent

Arfur Europe
15-12-16, 21:42
A mate of mine did some driving work for some total tossers (not the company name before you ask) a few years back over Christmas. They messed him about with his pay for six weeks. Eventually he got fed up of being dicked about so went onto their Facebook page (which they use to recruit) and wrote an epic rant slagging them off. Within an hour he was getting private messages from the owner promising to sort his pay by the end of the day and if they did, would he take the message down? My mate basically told him that the message would stay up until the money was in his account. Two days later the sum owed (about £800) miraculously appeared in his bank.

He left the message up just to teach them a lesson.

The other way to go about these things is to get an email address for somebody high up and have a rant. Most of the time the people up high have no idea about just how shit their customer service actually is. I once sent an epic essay of a rant to some bloke way up the chain in Talk Talk. He offered me all sorts of free stuff just so I would leave him alone.

I did the same earlier this year with National Express after an incredible turn of events at Sophia Gardens. Both the CEO and some other top bod were emailing us on a Saturday within 30 minutes of the email.

We had our ticket money back, assorted compensation for various miscellaneous expenses as a result and assurances that the staff and drivers at Sophia Gardens would be retrained (they were certainly sprightly and attentive when we had to use them later in the year)

BlueArmy 86
15-12-16, 21:51
Some class replies 😂

Mrs Steve R
15-12-16, 21:59
I did the same earlier this year with National Express after an incredible turn of events at Sophia Gardens. Both the CEO and some other top bod were emailing us on a Saturday within 30 minutes of the email.

We had our ticket money back, assorted compensation for various miscellaneous expenses as a result and assurances that the staff and drivers at Sophia Gardens would be retrained (they were certainly sprightly and attentive when we had to use them later in the year)
Reading this thread made me wonder, do you need our names? :biggrin:

Taunton Blue Genie
15-12-16, 22:01
So are they going to be checking the id's of several thousand people on the door?

Psychologists working as stewards?

whofan
15-12-16, 22:35
Any chance you could give that email address, as I am having a real problem with talk talk at the moment.

Thanks.

Dr Lecter
16-12-16, 11:46
Any chance you could give that email address, as I am having a real problem with talk talk at the moment.

Thanks.

Sorry mate, this was about ten years ago when I had the misfortune to get my Internet off them. Even if I could find the email address he's probably moved on.

Best advice I can give you is use someone else as soon as you're out of contract.

Talk Talk are complete tossers.

The Wise Gourmet
16-12-16, 12:13
Adele is common.

LordKenwyne
16-12-16, 14:40
Refund it is.

They're refusing to transfer the name of the attendee with a set of tickets due to be released in 5 months time....When I have every piece of information they need to confirm I bought them.

Rocco Siffredi
16-12-16, 16:42
Adele is common.
She is a natural performer on the stage , but I would not want to follow her after a performance in the bog