Queues tonight

The queues at ticket office and the ticket pick up booth were enormous tonight. We need to sort that out. If I had to stand in that line it would put me off as a walk up customer. There must be a more efficient way to get the walk ups sorted. These are the extra fans we need and we dont want to be offering a less than ideal match experience especially with things going so well on the pitch.

Seems a lot of ST holders had problems with their entry cards as well

Ravanelli was telling us before the game that they are still having problems with some of the new STs. Hopefully it'll be sorted out before next Tuesday.

I felt so lucky to be a Season Ticket holder both last night, and for the Villa game.

I was also fortunate not to have any trouble at the turnstile whatsoever.