HMRC help.

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Originally Posted by jamieccfc

If you owe them 50p they're all over you like a rash but as soon as they owe you money it turns in to the krypton factor, 2 years after I finished self employment I was still having a nightmare with them I may aswell just phoned every **** down there to tell them I finished self employment

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How did you resolve it?

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Originally Posted by valleys caveman

How did you resolve it?

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Was about 12 years ago but sure my accountant managed to sort it in the end and managed to get me a rebate just remember the grief I had because I didn't tell every ****er who works for her majesty that I finished self employment "You told this department but that doesn't mean they will tell this department because this department actually needs to know" aarrrggghhh

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Originally Posted by Auntie Andy

I’m afraid it’s an absolute shambles. You have kids answering the phones who have probably only been there for a few weeks, reading off help cards, I kid you not. If you get through to an experienced member of staff you are lucky. They can’t keep staff because they pay them a pittance and the job is so stressful and difficult, they are leaving after a few weeks.

I would now write a letter of complaint and copy in your MP. Your letter will then be passed to an experience member of staff to deal with, hopefully.

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I always write to HMRC and send my letter recorded delivery. I normally get a reply within 14 days. I think this is the only way to deal with Government Organisations.

I had the same problem with them, they kept sending me letters every so often saying I owed thousands of pounds in fines etc, eventually after speaking to them about 5 times they cancelled all the fines. They are hard work to deal with but you just need to keep being persistent. The fella i spoke to eventually was great and cancelled the fines on his computer there and then. Might be worth to keep ringing up until you speak to someone who will get it sorted there and then

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Originally Posted by ElyBlueAJ

I had the same problem with them, they kept sending me letters every so often saying I owed thousands of pounds in fines etc, eventually after speaking to them about 5 times they cancelled all the fines. They are hard work to deal with but you just need to keep being persistent. The fella i spoke to eventually was great and cancelled the fines on his computer there and then. Might be worth to keep ringing up until you speak to someone who will get it sorted there and then

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Cheers, mate.
I'll wait and see if I hear anything from them in the next fortnight. If I don't get any joy I'll get my accountant to try and sort it out for me. HMRC have been taking money from me since the beginning of April without informing me. I noticed my pay was down on what it normally was, so checked my docket and noticed I was paying double PAYE.
Such an easy error for them to rectify too.

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Originally Posted by valleys caveman

Cheers, mate.
I'll wait and see if I hear anything from them in the next fortnight. If I don't get any joy I'll get my accountant to try and sort it out for me. HMRC have been taking money from me since the beginning of April without informing me. I noticed my pay was down on what it normally was, so checked my docket and noticed I was paying double PAYE.
Such an easy error for them to rectify too.

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In all fairness they would have informed you by sending you a notice of coding, but as you admit, you failed to tell them your new address.

Hope you get it sorted though.

I love the irony that HMRC are seen by many as the government's equivalent of Satan because they collect taxes, but forget that tax receipts are used to fund other public services such as health and education.

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Originally Posted by The Bloop

I love the irony that HMRC are seen by many as the government's equivalent of Satan because they collect taxes, but forget that tax receipts are used to fund other public services such as health and education.

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I'm more than happy to pay my tax. Not so happy to be paying double for an error they've made :thumbup: