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Re: Season ticket sales - Updated 4.30pm Wednesday
Quote:
Originally Posted by
Taunton Blue Genie
The online ticket queue seems to have been frozen since yesterday mid-evening. Does it only function in office hours? 1289 people still in the queue ahead of me :tumbleweed:
Create an account and buy a ticket for the Bath friendly. I found it quite a cathartic experience.
https://www.bathcityfc.com/
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Re: Season ticket sales
Quote:
Originally Posted by
IanD
25k + people in the queue for "tickets" ie STs. 1770 odd in the queue ahead of me. Queuing paused at 07.18. Not sure how those numbers match up though. Seems a few people might want to chance the ballot system.🙂
In order to get in the ballot system for each game, you have to be a season ticket holder and pay for it first. People are not queuing to get into the ballot system. However, season ticket sales do not open until 10.00am, so no one is allowed to get in the queue for that until that time. The information showing on the website will have nothing therefore to do with anything and cannot be correct - why would anyone want to get in a queue when it is not open anyway and why would 25000 people be trying to queue to get a season ticket !! - we are not Man Utd, Arsenal or Liverpool.
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Re: Season ticket sales
Quote:
Originally Posted by
Taunton Blue Genie
The online ticket queue seems to have been frozen since yesterday mid-evening. Does it only function in office hours? 1289 people still in the queue ahead of me :tumbleweed:
Why are you queuing to get a season ticket when sales don't open until 10.00am. It doesn't make sense.
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Re: Season ticket sales - Updated 4.30pm Wednesday
Quote:
Originally Posted by
dml1954
Why are you queuing to get a season ticket when sales don't open until 10.00am. It doesn't make sense.
Checking personal details are correct ready to purchase? According to the club, I was born in 2018 but cant change DoB online. Will try again later and see what they will allow me to purchase in the way of a ST based on that DoB.
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Re: Season ticket sales - Updated 4.30pm Wednesday
Quote:
Originally Posted by
IanD
Checking personal details are correct ready to purchase? According to the club, I was born in 2018 but cant change DoB online. Will try again later and see what they will allow me to purchase in the way of a ST based on that DoB.
But to look at or change your personal details you need to go into your bluebirds club account, not get in a queue to buy a season ticket which isn't open. If your details in your club account are wrong and you cant change them online, you will need to contact the club direct.
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Re: Season ticket sales - Updated 4.30pm Wednesday
Quote:
Originally Posted by
IanD
What's happening with away coach travel? Might there be an Edwards coach heading to the Bath friendly?
I don't think it'll be Edwards if we were to do one, as they are no longer "FOOTBALL FRIENDLY".
Price might be a stumbling block as well, as we are being informed coach would be operating at 80% capacity
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Re: Season ticket sales - Updated 4.30pm Wednesday
Quote:
Originally Posted by
dml1954
But to look at or change your personal details you need to go into your bluebirds club account, not get in a queue to buy a season ticket which isn't open. If your details in your club account are wrong and you cant change them online, you will need to contact the club direct.
People are trying to find their balance. Club said it would be updated. To find out your balance you have to click tickets and by doing so you are put in the queue by default.
So people are not necessarily queuing to buy a ticket yet. Just trying to establish their account balance
Also Someone mentioned stuck since 7:18 - that’s the information timeline. It was the last time the club posted a comment. It’s not the queue time
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Re: Season ticket sales - Updated 4.30pm Wednesday
There is absolutely no rush to get in a queue and buy a season ticket. Existing holders seats are reserved for two weeks anyway.
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Re: Season ticket sales - Updated 4.30pm Wednesday
Quote:
Originally Posted by
Michael Morris
People are trying to find their balance. Club said it would be updated. To find out your balance you have to click tickets and by doing so you are put in the queue by default.
So people are not necessarily queuing to buy a ticket yet. Just trying to establish their account balance
Also Someone mentioned stuck since 7:18 - that’s the information timeline. It was the last time the club posted a comment. It’s not the queue time
Thanks Mike , I'm guessing the whole web process is timed to go live at 10am
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Re: Season ticket sales
Quote:
Originally Posted by
dml1954
Why are you queuing to get a season ticket when sales don't open until 10.00am. It doesn't make sense.
Folk Love a queue , I remember sleeping out overnight at the Capital Theatre to guarantee my Jethro Tull tickets
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Re: Season ticket sales
Quote:
Originally Posted by
life on mars
Folk Love a queue , I remember sleeping out overnight at the Capital Theatre to guarantee my Jethro Tull tickets
You’re Living In The Past though:hehe:
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Re: Season ticket sales - Updated 4.30pm Wednesday
How do I use my citycash balance to purchase season ticket?
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Re: Season ticket sales - Updated 4.30pm Wednesday
Quote:
Originally Posted by
IanD
25k + people in the queue for "tickets" ie STs. 1770 odd in the queue ahead of me. Queuing paused at 07.18. Not sure how those numbers match up though. Seems a few people might want to chance the ballot system.🙂
25,000? That can't be right surely? We don't have 25,000 ST holders
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Re: Season ticket sales - Updated 4.30pm Wednesday
Quote:
Originally Posted by
City123
25,000? That can't be right surely? We don't have 25,000 ST holders
27,411 now ,we will have to build a new stadium the way this is going its only 10:48
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Re: Season ticket sales - Updated 4.30pm Wednesday
Quote:
Originally Posted by
life on mars
27,411 now ,we will have to build a new stadium the way this is going its only 10:48
1,371 others soles waiting
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Re: Season ticket sales - Updated 4.30pm Wednesday
Quote:
Originally Posted by
City123
25,000? That can't be right surely? We don't have 25,000 ST holders
The system hasn't been in operation for months. It has been stuck on 25000 for ages. Assume it is a cumulative list of people going onto the ticketing page.
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Re: Season ticket sales - Updated 4.30pm Wednesday
Quote:
Originally Posted by
cityhammer
How do I use my citycash balance to purchase season ticket?
You don’t. City cash balance wiped clear last week. Never been able to use city cash balance from one season to buy season ticket for next one.
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Re: Season ticket sales - Updated 4.30pm Wednesday
1685 ahead of me at 11.10.
Think I'll try again much later.
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Re: Season ticket sales - Updated 4.30pm Wednesday
Me thinks somethings afoot (and it's not 12 inches)
My written letter will be quicker:hehe:
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Re: Season ticket sales - Updated 4.30pm Wednesday
Its all a bit silly really. People panicking like lemmings to get in the queue, probably a lot of them because they haven't even read the club instructions properly (if at all). Anyone with an existing season ticket can purchase at any time over the next two weeks and will be guaranteed their seat. There is no limit on the amount of season tickets they can sell, it is just the subsequent ballot system that will cause problems with getting access to the ground for games and that is a totally separate issue. Imagine the panic and angst when that comes along :hehe:
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Re: Season ticket sales - Updated 4.30pm Wednesday
Been told Facebook is going into meltdown about this :hehe:
Thank god I wrote that letter :hehe:
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Re: Season ticket sales - Updated 4.30pm Wednesday
No credit balance from last season showing on my account , emailed ticket office , god knows when they will reply, crazy no one on the phones at this time
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Re: Season ticket sales - Updated 4.30pm Wednesday
Quote:
Originally Posted by
fred keenor
No credit balance from last season showing on my account , emailed ticket office , god knows when they will reply, crazy no one on the phones at this time
I keep getting "Select the person from who the closed sale pool is to be purchased". It is very annoying. I'm renewing mine and my Dad's tickets, and they're selected :shrug:
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Re: Season ticket sales - Updated 4.30pm Wednesday
Apparently 3 staff in the office. 10 staff outside working for track and trace. Brillant, you coundnt make it up.
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Re: Season ticket sales - Updated 4.30pm Wednesday
I"ve given up for today.
It said I had a credit of £51.50 but wouldn"t let me use it against my ST purchase. I tried again and then it said I didn"t have any credit even though I haven"t used any of it.
My mate has just experienced exactly the same thing.
I"ve emailed ticket sales and got a reply saying the office is unmanned but someone will get back to me as soon as possible.
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Re: Season ticket sales - Updated 4.30pm Wednesday
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Re: Season ticket sales - Updated 4.30pm Wednesday
Quote:
Originally Posted by
Pedro de la Rosa
I keep getting "Select the person from who the closed sale pool is to be purchased". It is very annoying. I'm renewing mine and my Dad's tickets, and they're selected :shrug:
I was getting that as well. And it wouldn't accept full value of Bluebirds credit.
But i've clicked around and cleared the basket and tried again and now my credit balance has dropped by £4.04?? but I can use the full remaining balance to pay for the ticket.
I'm going to clear basket and try again.
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Re: Season ticket sales - Updated 4.30pm Wednesday
Quote:
Originally Posted by
dandywarhol
Apparently 3 staff in the office. 10 staff outside working for track and trace. Brillant, you coundnt make it up.
Dai Hunt is cycling down to rescue this situation as we speak , just seen going over Gabalfa Flyover
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Re: Season ticket sales - Updated 4.30pm Wednesday
Quote:
Originally Posted by
Michael Morris
I was getting that as well. And it wouldn't accept full value of Bluebirds credit.
But i've clicked around and cleared the basket and tried again and now my credit balance has dropped by £4.04?? but I can use the full remaining balance to pay for the ticket.
I'm going to clear basket and try again.
Update. I have started from scratch and my Bluebirds credit balance is now £0.00. I have not completed any transaction.
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Re: Season ticket sales - Updated 4.30pm Wednesday
Just got kicked off after loading my ticket up and getting ready to pay for it, now it’s gone back onto the queue after I was originally waiting for over a hour.
I know this mind sound pathetic but I was 50/50 about renewing anyway due to my first baby being due in August and the hassle with the ballots, I don’t think I’ll bother now.
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Re: Season ticket sales - Updated 4.30pm Wednesday
Does anyone have an email to email them on?
Paid £220 for the ST last year, didn't use the streaming option at all and offered a £139 credit balance - they must be making it up as they go along as no idea how they've come to that figure!
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Re: Season ticket sales - Updated 4.30pm Wednesday
just did mine flew through , once you select ticket into basket , hit use bluebird credit bottom right , hit summary to see your values , good luck not many tickets left .
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Re: Season ticket sales - Updated 4.30pm Wednesday
Quote:
Originally Posted by
SunderlandBluebird
Does anyone have an email to email them on?
Paid £220 for the ST last year, didn't use the streaming option at all and offered a £139 credit balance - they must be making it up as they go along as no idea how they've come to that figure!
Help with your Bluebirds Club Account – [email protected]
• Help with ticketing queries – [email protected]
• Help with commercial ticketing queries – [email protected]
• All other enquires – [email protected].u
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Re: Season ticket sales - Updated 4.30pm Wednesday
Quote:
Originally Posted by
Michael Morris
Update. I have started from scratch and my Bluebirds credit balance is now £0.00. I have not completed any transaction.
You may have just funded the Bale transfer Mike :shrug:
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Re: Season ticket sales - Updated 4.30pm Wednesday
Quote:
Originally Posted by
life on mars
cheers!
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Re: Season ticket sales - Updated 4.30pm Wednesday
Quote:
Originally Posted by
Michael Morris
Update. I have started from scratch and my Bluebirds credit balance is now £0.00. I have not completed any transaction.
Same here.
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Re: Season ticket sales - Updated 4.30pm Wednesday
I waited 50 minutes to get in, followed the instructions. I intend to use Bluebird Credit, but when I clicked on it it only showed half the amount I should have and wanted me to pay the other half! So I tried again and it only showed be half of the first amount of credit, now a quarter of what I should have! So i came out. Utter shambles of a way to do it, well it would be OK if it worked, the problems start when it doesn't work.
There's no rush, another two weeks to go anyway. So I hope they have some staff there soon as they had to sort it our for me last year.
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Re: Season ticket sales - Updated 4.30pm Wednesday
Bale transfer has now been funded by unclaimed credits alert
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Re: Season ticket sales - Updated 4.30pm Wednesday
Quote:
Originally Posted by
dml1954
You don’t. City cash balance wiped clear last week. Never been able to use city cash balance from one season to buy season ticket for next one.
Why is my credit for last seasons ticket say in my city cash account then?
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Re: Season ticket sales - Updated 4.30pm Wednesday
Quote:
Originally Posted by
dml1954
You don’t. City cash balance wiped clear last week. Never been able to use city cash balance from one season to buy season ticket for next one.
I definitely used mine last season, but you are right, it expired last week.