Re: Season Ticket & Match Ticket Refunds
Quote:
Originally Posted by
lincoln blue
They sent no code so just try and Google "Cardiff City TV" and if your transaction/preference has gone through and registered, just log in and the site will be free to use. It was for me, unless you've already subscribed to CCTV, in that case try another way to verify your transaction.
How do you know it will be free to use when the actual games are on. Everyone can access the free content of City tv at any time but actual games need an access code if you are not yet a subscriber to the channel. They said in the original information that an access code would be needed and they would e-mail this out within a few days of the option being chosen.
Re: Season Ticket & Match Ticket Refunds
Quote:
Originally Posted by
dml1954
How do you know it will be free to use when the actual games are on. Everyone can access the free content of City tv at any time but actual games need an access code if you are not yet a subscriber to the channel. They said in the original information that an access code would be needed and they would e-mail this out within a few days of the option being chosen.
There will be an InNeR CiRcLe, where ice creams will be distributed :hehe:
Re: Season Ticket & Match Ticket Refunds
Quote:
Originally Posted by
dml1954
I think that you are over thinking this. Because you have a flex ticket with four left and there are only five home games available, you probably need to click on each home game individually to enable you to get the required refund option.
OK, thanks for your input. However I don't see any other games listed so I can't see how that would work. I have emailed the ticket office so I'll see what they come back with and post on here. I can't be the only person with this problem as there must be other folk with FlexTickets.
Re: Season Ticket & Match Ticket Refunds
Quote:
Originally Posted by
lincoln blue
They sent no code so just try and Google "Cardiff City TV" and if your transaction/preference has gone through and registered, just log in and the site will be free to use. It was for me, unless you've already subscribed to CCTV, in that case try another way to verify your transaction.
Just received an e-mail from the club with access code for live streaming of matches on club tv. Unfortunately therefore the info you gave out was incorrect. Everyone will receive their own code by e-mail and wont be able to see the games without. You must have been watching the free content.
Re: Season Ticket & Match Ticket Refunds
Quote:
Originally Posted by
dml1954
How do you know it will be free to use when the actual games are on. Everyone can access the free content of City tv at any time but actual games need an access code if you are not yet a subscriber to the channel. They said in the original information that an access code would be needed and they would e-mail this out within a few days of the option being chosen.
See Post #11 on the 'Re: Got my i-Player access code now, but....' thread.
Re: Season Ticket & Match Ticket Refunds
Quote:
Originally Posted by
Gofer Blue
OK, thanks for your input. However I don't see any other games listed so I can't see how that would work. I have emailed the ticket office so I'll see what they come back with and post on here. I can't be the only person with this problem as there must be other folk with FlexTickets.
My lads have flex tickets, hence the same result. I sent a mail to the ticket office & got an auto-reply, we'll get back to you in a couple of days.
Re: Season Ticket & Match Ticket Refunds
E mails and access codes are landing .
Re: Season Ticket & Match Ticket Refunds
Quote:
Originally Posted by
dml1954
Just received an e-mail from the club with access code for live streaming of matches on club tv. Unfortunately therefore the info you gave out was incorrect. Everyone will receive their own code by e-mail and wont be able to see the games without. You must have been watching the free content.
Your quite correct, I'm sorry for the erroneous information I gave which was, to be fair, given in good faith at the time. I too have now received the access code mentioned.