I find EON a complete pain in the arse with their billing
It's completely impossible to understand
Anyone get a nice easy bill and good service from any of them ?
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I find EON a complete pain in the arse with their billing
It's completely impossible to understand
Anyone get a nice easy bill and good service from any of them ?
I've found EDF the best over the years, but by no means the cheapest.
I am currently with EON Next who are truly dreadful, but relatively cheap.
I use Octopus. Haven't got a smart meter so just submit my readings online each month. A day or so later they email me my bill. Easy enough to understand in that I can see how much each month how much of a rip off the Standing charges are.
I’m with Octopus and find them amazing, I would happily pay a little more rather than change. The fact you can actually email them and they respond rather than calling someone like BT and being on hold for an hour before actually getting to speak to someone.
The Bills seem very simple and it shows the DD going out to compare. I do have a smart meter but I know you can submit meter readings very easily on the app.
Another vote for Octopus.
Yep, I’m with Octopus. No complaints, all pretty straightforward & transparent.
With eon but aren’t they all much of a muchness? Just pay the direct debit each month.
One of my first jobs was working at Atlantic electric and gas call centre, I couldn’t understand the bills while working there so got no hope now.
On smart meters, they want you to have one too much. Puts me right off.
You're absolutely out of your mind if you're getting a smart meter.
https://share.octopus.energy/loved-coral-950
I think you can use the link here, they should do it all for you. It says if anyone uses the link we share £100. Don’t feel you need to tho I was just finding a link and it came up. There website should point you in the right direction.
Octopus. I find them very good.
Ecotricity.
All robbing Kent's and I reckon these smart meters will be the subject of huge compensation in a few years time akin to ppi
If there's a fault with the main meter, then you're going to have an issue with the smart meter.
Either way, they can't charge you for more consumption as it is over a year old so don't fret. Drop the word ombudsman in, they'll shit themselves and it'll get resolved v quickly.
Utility warehouse
No complaints.
We are with Octopus. Can endorse all the previous comments. I get a text message every month to submit meter reading and then the bill about 2 days later. Easy to understand. No pressure to have a smart meter, which I don't want anyway as I can submit the reading by text in seconds.