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2020/21 Season Tickets | Streaming Vouchers & Credit
Does anyone know if season ticket holders will be getting a code to watch the games on the club TV player
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Re: Code for watching games
Don't you just sign on via email and password
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Re: Code for watching games
I understand they are not doing that this season. It's £10 per game. So I have paid for my season ticket and may not be able to see any games and I would be charged £10 to watch every game I miss!! So if I want to watch every away game this season on Club TV it would cost me £230. So you pay a lot for a season ticket, can't watch the game and are then charged for watching the games on TV. Great idea.
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Re: Code for watching games
Quote:
Originally Posted by
cardiff55
I understand they are not doing that this season. It's £10 per game. So I have paid for my season ticket and may not be able to see any games and I would be charged £10 to watch every game I miss!! So if I want to watch every away game this season on Club TV it would cost me £230. So you pay a lot for a season ticket, can't watch the game and are then charged for watching the games on TV. Great idea.
Is that right? I thought if you renewed your season ticket you would be given access to the home games just like last season?
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Re: Code for watching games
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Originally Posted by
Don Corleone
Is that right? I thought if you renewed your season ticket you would be given access to the home games just like last season?
My understanding is with a ST you do get every home match and every weekday away on stream included in your ST cost. You will now though also get the difference between 10 quid and the actual match day cost of your ticket as credit for the following season, this for matches where you aren't able to attend a home game due to restrictions.
Think that's right, I'm getting confused.
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Re: Code for watching games
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Originally Posted by
Trigger
My understanding is with a ST you do get every home match and every weekday away on stream included in your ST cost. You will now though also get the difference between 10 quid and the actual match day cost of your ticket as credit for the following season, this for matches where you aren't able to attend a home game due to restrictions.
Think that's right, I'm getting confused.
I'm confused to will we automatically be given a code as season ticket holders rigardless if we want to watch online or not?
Or do we have to request the codes for each game
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Re: Code for watching games
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Originally Posted by
darran1927
I'm confused to will we automatically be given a code as season ticket holders rigardless if we want to watch online or not?
Or do we have to request the codes for each game
They just posted an article on the website, seems we have to apply for it through ticketing. If you don't want the stream you will be eligible for the full pro rata credit.
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Re: Code for watching games
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Re: Code for watching games
With the 2020/21 Sky Bet Championship season set to commence behind closed doors, Cardiff City FC can provide the following update to Season Ticket Holders, following dialogue with its Supporters’ Club.
With 13,000 Season Tickets sold for the upcoming campaign, we’d like to thank those who have committed once again for their loyalty in these unprecedented times. Your continued support of the Bluebirds is greatly appreciated.
All 2020/21 Season Ticket Holders will be eligible to apply for a Cardiff City TV streaming pass, enabling them to watch the Bluebirds' home league matches while access to CCS is restricted.
In addition, to compensate for matches played behind closed doors, Season Ticket Holders applying for a streaming pass will also be entitled to a partial credit that can be used towards a 2021/22 Season Ticket.
This credit will be calculated from the pro-rata price of each behind-closed-doors match on your 2020/21 Season Ticket, minus the price of a Cardiff City TV Match Pass (£10) for each of these fixtures. Please note, £10 is the minimum Match Pass price permitted under the EFL’s newly agreed framework.
Alternatively, Season Ticket Holders may choose not to apply for a streaming pass, and will instead receive a full pro-rata credit against behind-closed-doors matches, for use towards a 2021/22 Season Ticket.
Credit amounts will be totalled periodically, with our intention to reconcile and confirm ahead of 2021/22 Season Ticket renewals.
To be eligible for a streaming pass, you must purchase a valid 2020/21 Season Ticket by 4th October.
Claiming your streaming pass
Season Ticket Holder streaming passes will be accessible via the ticketing section of your Bluebirds Club Account here as of 3pm on Tuesday 8th September.
How to create a Bluebirds Club Account
Once logged in, click on ‘Buy Available Products’ and under the ‘Buy: Voucher’ section, select '20/21 Season Ticket Holder Stream Pass’. Once the pass is in your basket, proceed to confirm the purchase.
Your pass will then be listed under the 'vouchers' section at tickets.cardiffcityfc.co.uk. You will receive a confirmation email explaining how to redeem your code to watch the Bluebirds' home league games on Cardiff City TV here.
Once you have applied for a streaming pass, you will be unable to opt out of this service until fixtures resume at full capacity.
If you have problems accessing your account, or require help creating one, please email queries@cardiffcityfc.co.uk.
If you are having problems applying for your steaming pass, please contact the Ticket Office via email at tickets@cardiffcityfc.co.uk or on 033 33 11 1920.
Streaming FAQs & support
Cardiff City TV’s live video content is only available via the desktop website and through the official Cardiff City FC app.
Live video will not work through mobile browsers. Recommended desktop browsers for watching live video are Mozilla Firefox and Google Chrome.
If you experience any technical issues while streaming, please email cardifftvsupport@streamamg.com for support during the match in question.
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Re: Code for watching games
Quote:
Originally Posted by
cardiff55
I understand they are not doing that this season. It's £10 per game. So I have paid for my season ticket and may not be able to see any games and I would be charged £10 to watch every game I miss!! So if I want to watch every away game this season on Club TV it would cost me £230. So you pay a lot for a season ticket, can't watch the game and are then charged for watching the games on TV. Great idea.
All rubbish, as usual. You should check your facts before misleading people.
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Season ticket sales 20/21
Just officially announced by the club that ‘over 13000 sold’ so far. To me that is excellent in the current climate. Perhaps not so much fan dissatisfaction or doom and gloom as some people were forecasting ? Should increase more as well in next couple of weeks.
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Re: Code for watching games
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Originally Posted by
dml1954
All rubbish, as usual. You should check your facts before misleading people.
Thanks for your helpful response. That's what it was before CCFC made their announcement at 3pm today, which i hadn't seen until now. But it is different to last season where free access was given to all games home or away. As I understand it this deal only applies to home games. And partial credits are given at the end of the season instead. My guess is the streaming will cost £10 per game! personally I'd rather have a full credit for next season and listen to the games on Radio Wales.
Perhaps you should make a positive comment or post the details instead of just slagging off someone.
Just seen it is £10 per game so i was right all along!
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Re: 2020/21 Season Tickets | Streaming Vouchers & Credit
You can choose to have a full credit. I don’t necessarily think what you said early was proven right.
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Re: 2020/21 Season Tickets | Streaming Vouchers & Credit
If I don’t want to watch the games via Cardiff tv what do I do?
Just nothing and receive the credit against next years st automatically?
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Re: 2020/21 Season Tickets | Streaming Vouchers & Credit
Quote:
Originally Posted by
Zowhore
If I don’t want to watch the games via Cardiff tv what do I do?
Just nothing and receive the credit against next years st automatically?
I believe that is correct.
£10 per game to watch a shitty stream with monotonous commentary is a lot of dosh - and a few games will be on Sky too.
And if you can't watch a stream for any reason, you still get charged for ALL the games until FULL capacity is allowed at the CCS. - So if you manage to attend a reduced capacity game, you still get charged for the streamm??
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Re: Code for watching games
Quote:
Originally Posted by
cardiff55
Thanks for your helpful response. That's what it was before CCFC made their announcement at 3pm today, which i hadn't seen until now. But it is different to last season where free access was given to all games home or away. As I understand it this deal only applies to home games. And partial credits are given at the end of the season instead. My guess is the streaming will cost £10 per game! personally I'd rather have a full credit for next season and listen to the games on Radio Wales.
Perhaps you should make a positive comment or post the details instead of just slagging off someone.
Just seen it is £10 per game so i was right all along!
So, you want to watch ALL City's games behind closed doors for free and get a credit for each game missed against next seasons charges. Also you are moaning that you cant watch all the games on tv and then, in the next breath, state that you would rather listen to them on the radio. Finally the £10 streaming cost per game is a minimum charge set by the EFL for this type of broadcast. After listening to supporters concerns, the club have done everything they can to sort this out but its still not good enough.
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Re: 2020/21 Season Tickets | Streaming Vouchers & Credit
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Originally Posted by
bobh
I believe that is correct.
£10 per game to watch a shitty stream with monotonous commentary is a lot of dosh - and a few games will be on Sky too.
And if you can't watch a stream for any reason, you still get charged for ALL the games until FULL capacity is allowed at the CCS. - So if you manage to attend a reduced capacity game, you still get charged for the streamm??
But you are not getting charged ‘extra’ for the stream anyway and if you actually go to a reduced capacity game you are using your season ticket and getting its full value for that match. If you miss a game during an ordinary season, for whatever reason, you don't get a refund on your season ticket do you and wouldn't expect to. Just because some people don't want to watch the games on City tv and would rather listen on the radio or not watch it at all, thats not the clubs fault.
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Re: 2020/21 Season Tickets | Streaming Vouchers & Credit
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Originally Posted by
dml1954
But you are not getting charged ‘extra’ for the stream anyway and if you actually go to a reduced capacity game you are using your season ticket and getting its full value for that match. If you miss a game during an ordinary season, for whatever reason, you don't get a refund on your season ticket do you and wouldn't expect to. Just because some people don't want to watch the games on City tv and would rather listen on the radio or not watch it at all, thats not the clubs fault.
I'm happy with the stream/partial refund option.....but would rather be at matches home and away of course. If a match is on Sky...round my daughter's it is. Let's be thankful there are matches to watch, one way or another.
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Re: Code for watching games
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Originally Posted by
dml1954
So, you want to watch ALL City's games behind closed doors for free and get a credit for each game missed against next seasons charges. Also you are moaning that you cant watch all the games on tv and then, in the next breath, state that you would rather listen to them on the radio. Finally the £10 streaming cost per game is a minimum charge set by the EFL for this type of broadcast. After listening to supporters concerns, the club have done everything they can to sort this out but its still not good enough.
I did write a reply but it seems to have gone astray. I'm not typing it out again. I'm not moaning, it's not the same as the end of last season, and I have a choice of options. Yes I would to be able to watch the games but I am happy to listen rather than watch at a cost. The club do have to gather some revenue from somewhere I agree as it must be a huge drain on the clubs resources at present, with no match day income, having to credit matches missed, few programmes sold and no other ancillary income. I just hope things get back to normal as soon as possible.
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Re: Code for watching games
Quote:
Originally Posted by
cardiff55
I did write a reply but it seems to have gone astray. I'm not typing it out again. I'm not moaning, it's not the same as the end of last season, and I have a choice of options. Yes I would to be able to watch the games but I am happy to listen rather than watch at a cost. The club do have to gather some revenue from somewhere I agree as it must be a huge drain on the clubs resources at present, with no match day income, having to credit matches missed, few programmes sold and no other ancillary income. I just hope things get back to normal as soon as possible.
You said you had a season ticket earlier so there is no additional cost other than if you wanted to watch away matches on a weekend or cup games (not much problem for us)
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Re: 2020/21 Season Tickets | Streaming Vouchers & Credit
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Re: 2020/21 Season Tickets | Streaming Vouchers & Credit
Quote:
Originally Posted by
Taunton Blue Genie
Love it, Groucho is the man:thumbup:
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Re: 2020/21 Season Tickets | Streaming Vouchers & Credit
Quote:
Originally Posted by
Zowhore
If I don’t want to watch the games via Cardiff tv what do I do?
Just nothing and receive the credit against next years st automatically?
From my understanding you still get the £10 a game deducted whether you log onto the stream or not
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Re: 2020/21 Season Tickets | Streaming Vouchers & Credit
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Originally Posted by
WJ99mobile
From my understanding you still get the £10 a game deducted whether you log onto the stream or not
This bit states you get a full credit if not streaming
“Alternatively, Season Ticket Holders may choose not to apply for a streaming pass, and will instead receive a full pro-rata credit against behind-closed-doors matches, for use towards a 2021/22 Season Ticket.”
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Re: 2020/21 Season Tickets | Streaming Vouchers & Credit
So if I’m reading this correctly you can only apply for a streaming pass for the full season and not per game, is that right?
So basically say we can’t attend any games next season - if you paid say £350 for your season ticket and you apply for a streaming pass , this will cost you 23x £10 = £230 and then you only get £120 credit for the following season but if you do not apply for the streaming pass you could in theory get your whole £350 as credit for the season ticket the following year, am I reading that correctly?
I wouldn’t mind that if I could chose individual games to stream but I think you’ve got to buy the pass for the whole season and not individual games, right?
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Re: 2020/21 Season Tickets | Streaming Vouchers & Credit
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Originally Posted by
BLUETIT
This bit states you get a full credit if not streaming
“Alternatively, Season Ticket Holders may choose not to apply for a streaming pass, and will instead receive a full pro-rata credit against behind-closed-doors matches, for use towards a 2021/22 Season Ticket.”
I think he means that once you've applied for the streaming pass you're committed to that for the season, therefore you get the £10 deducted
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Re: 2020/21 Season Tickets | Streaming Vouchers & Credit
Quote:
Originally Posted by
Don Corleone
So if I’m reading this correctly you can only apply for a streaming pass for the full season and not per game, is that right?
So basically say we can’t attend any games next season - if you paid say £350 for your season ticket and you apply for a streaming pass , this will cost you 23x £10 = £230 and then you only get £120 credit for the following season but if you do not apply for the streaming pass you could in theory get your whole £350 as credit for the season ticket the following year, am I reading that correctly?
I wouldn’t mind that if I could chose individual games to stream but I think you’ve got to buy the pass for the whole season and not individual games, right?
Yes seems that's correct, you have to commit one way or the other.
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Re: 2020/21 Season Tickets | Streaming Vouchers & Credit
England banning social gatherings over 6. Not looking great for seeing much of this season in person, not that it ever was of course but feels things are going backwards.
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Re: Season ticket sales 20/21
Quote:
Originally Posted by
dml1954
Just officially announced by the club that ‘over 13000 sold’ so far. To me that is excellent in the current climate. Perhaps not so much fan dissatisfaction or doom and gloom as some people were forecasting ? Should increase more as well in next couple of weeks.
Or perhaps you see "fan dissatisfaction or doom and gloom" when it isn't really there? After all, slagging fans off for daring to be critical of something the club has done seems to be your only reason for posting on here - let's face it, you barely ever say anything about the football do you and when you do it's to have a go at someone who isn't wearing your rose tinted spectacles.
13,000 sold is very good under the circumstances - just because some people have a moan now and again, it doesn't mean they're on the point of switching their support elsewhere.
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Re: 2020/21 Season Tickets | Streaming Vouchers & Credit
Quote:
Originally Posted by
Trigger
England banning social gatherings over 6. Not looking great for seeing much of this season in person, not that it ever was of course but feels things are going backwards.
Cambridge Utd had 862 fans at their EFL Trophy game last night. They can have 2,500 fans on Saturday for their opening League game as part of a plan to get fans back.
Brighton had 2,500 at a friendly a couple of weeks ago. And there was an audience at the snooker finals as well.
Fans are welcome at non league games below Conference North/South
At some point we have to face it that we need to live with the virus and asses risk accordingly
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Re: 2020/21 Season Tickets | Streaming Vouchers & Credit
Quote:
Originally Posted by
Michael Morris
Cambridge Utd had 862 fans at their EFL Trophy game last night. They can have 2,500 fans on Saturday for their opening League game as part of a plan to get fans back.
Brighton had 2,500 at a friendly a couple of weeks ago. And there was an audience at the snooker finals as well.
Fans are welcome at non league games below Conference North/South
At some point we have to face it that we need to live with the virus and asses risk accordingly
There won't be more of this for a while after this Monday though, like someone said, it's like baby steps were being taken but now we're going backwards
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Re: 2020/21 Season Tickets | Streaming Vouchers & Credit
Quote:
Originally Posted by
Don Corleone
So if I’m reading this correctly you can only apply for a streaming pass for the full season and not per game, is that right?
So basically say we can’t attend any games next season - if you paid say £350 for your season ticket and you apply for a streaming pass , this will cost you 23x £10 = £230 and then you only get £120 credit for the following season but if you do not apply for the streaming pass you could in theory get your whole £350 as credit for the season ticket the following year, am I reading that correctly?
I wouldn’t mind that if I could chose individual games to stream but I think you’ve got to buy the pass for the whole season and not individual games, right?
That's correct - it's all or nothing in terms of the pass for the season.
If you want to pick and choose then don't accept the pass they're offering and let the full pro-rata credit/refund kick-in. Just buy the games you want to for £10 cash; and build the credit towards next season.
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Re: 2020/21 Season Tickets | Streaming Vouchers & Credit
I didn't renew out of principle because I thought the club's stance was totally wrong, and I didn't want to spend Saturday afternoons watching a stream. This revised policy is fair though - will be renewing this afternoon.
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Re: 2020/21 Season Tickets | Streaming Vouchers & Credit
How does it work for weekday aways? I read before they would be included, has this changed. You wouldn't be able to build credit for them I assume but can still watch under your ST cost?
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Re: 2020/21 Season Tickets | Streaming Vouchers & Credit
Quote:
Originally Posted by
Ger27
I didn't renew out of principle because I thought the club's stance was totally wrong, and I didn't want to spend Saturday afternoons watching a stream. This revised policy is fair though - will be renewing this afternoon.
:thumbup:
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Re: 2020/21 Season Tickets | Streaming Vouchers & Credit
Quote:
Originally Posted by
Trigger
How does it work for weekday aways? I read before they would be included, has this changed. You wouldn't be able to build credit for them I assume but can still watch under your ST cost?
I may be wrong, but my reading was that season tickets holders will only be able to get "free" streams of home games, you'll have to pay through the other side's Club TV if you want to watch away games.
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Re: 2020/21 Season Tickets | Streaming Vouchers & Credit
Quote:
Originally Posted by
ccfcwelshlad
That's correct - it's all or nothing in terms of the pass for the season.
If you want to pick and choose then don't accept the pass they're offering and let the full pro-rata credit/refund kick-in. Just buy the games you want to for £10 cash; and build the credit towards next season.
When do we need to decide by.....just before kick off on Saturday?
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Re: 2020/21 Season Tickets | Streaming Vouchers & Credit
What happens with Family Stand season tickets? Does the total credit get wiped off the junior ticket (£49) after the fifth streamed game?
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Re: 2020/21 Season Tickets | Streaming Vouchers & Credit
Quote:
Originally Posted by
Don Corleone
So if I’m reading this correctly you can only apply for a streaming pass for the full season and not per game, is that right?
So basically say we can’t attend any games next season - if you paid say £350 for your season ticket and you apply for a streaming pass , this will cost you 23x £10 = £230 and then you only get £120 credit for the following season but if you do not apply for the streaming pass you could in theory get your whole £350 as credit for the season ticket the following year, am I reading that correctly?
I wouldn’t mind that if I could chose individual games to stream but I think you’ve got to buy the pass for the whole season and not individual games, right?
Yes have to buy for whole season (games behind closed doors ) if stadium opens then you will be allowed to attend the games .
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Re: Season ticket sales 20/21
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Originally Posted by
the other bob wilson
Or perhaps you see "fan dissatisfaction or doom and gloom" when it isn't really there? After all, slagging fans off for daring to be critical of something the club has done seems to be your only reason for posting on here - let's face it, you barely ever say anything about the football do you and when you do it's to have a go at someone who isn't wearing your rose tinted spectacles.
13,000 sold is very good under the circumstances - just because some people have a moan now and again, it doesn't mean they're on the point of switching their support elsewhere.
13,000 season tickets sold is excellent considering Covid. I feel the fun will start when the numbers allowed in the stadium is lower than the number of season tickets sold.