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Just had a message from the TO to say that they are aware of an issue with digital STs (such that this season's STs have "expired" already.) New links will be available, from tomorrow. Hopefully, STs will remain in digital wallets for the whole season. But....this is Cardiff City!!
Just had the email to download V2 of the ST into Google Wallet. Fingers crossed.
It's only taken them a year to realise this is happening. Mine expired after every game last season.
This new ST specifically has the Norwich match named. I was assuming a digital ST lasts all season. Does this mean you get a new link emailed for every home match?Quote:
Originally Posted by RichardM
My digital ST doesn't mention Norwich. I haven't had any emails with links to download it. I just logged in the CCFC app on my phone, went to my season ticket and clicked the link to send it to my Google WalletQuote:
Originally Posted by IanD
Cheers.I emailed the ticket office yesterday,they said there was no problems had been reported.:hehe:Quote:
Originally Posted by IanD
I take it back, it does say Cardiff v Norwich.Quote:
Originally Posted by RichardM
It will be interesting to see what it says after the match
"Expired" at a guess!Quote:
Originally Posted by RichardM
Next seasons strategy.....take a bag of coins to the TO and buy a ST using good, old fashioned cash.
You should have had an email yesterday.Follow the link it will set it up for you in goodle wallet.Quote:
Originally Posted by IanD
I didn't get an email but logged in to my account on the app and updated from there. My son did get an email. Be interesting to see what happens after the pass is used on Saturday. If it automatically changes to Birmingham City.Quote:
Originally Posted by dandywarhol
I have.Quote:
Originally Posted by dandywarhol
I did.
But will "Norwich" automatically change to "Birmingham"?
I've just noticed that.It's easy to download off the city offical app.Bit of a joke if we have to download it 23 times.Quote:
Originally Posted by IanD
Just heard back from the TO. Digital STs should automatically update to show each match....as expected.Quote:
Originally Posted by dandywarhol
You can download your ticket at any time instead of waiting for an email. I have been advising people as below :
If on Android use Chrome, if iPhone use Safari. Go to your ticket account, make sure you are logged in, select Upcoming events, click on your Season Card and then select Send to SMS, click display link , click the link and that will then add to Apple/Google wallet
Correct. It's just that the original downloaded ST expired. Having acknowledged the issue, the TO kindly emailed a link with the hopefully-wont-expire-straightaway ST to download direct into Google Wallet.Quote:
Originally Posted by Bluebird2803
No issues with digital tickets yesterday. Indeed, it has now updated to show the Birmingham home match. All is well in the virtual world.Quote:
Originally Posted by dandywarhol