4 Attachment(s)
How to redeem your streaming pass
If like me you did not receive the e-mail explaining the process, hopefully this will help.
You will need to redeem a NEW streaming code for the 2020/2021 season if you have renewed your season ticket.
Step 1:
https://tickets.cardiffcityfc.co.uk/
go to above link and sign into your account.
You should see a large banner prompting you to complete your streaming code transaction.
Attachment 4045
Step 2:
Complete the transaction by entering your fan Id or Email when prompted
you will then get a confirmation with the streaming code provided.
Attachment 4046
Copy or write down this code.
Step 3:
go to Club TV on website
or use this link:
https://www.cardiffcityfc.co.uk/video/packages
you will see a option to redeem vouchers, select this.
Attachment 4047
step 4:
Scroll down a bit to a box where you can type in code and select redeem voucher.
If done correctly you are now good to go :thumbup:
Attachment 4048
Re: How to redeem your streaming pass
Quote:
Originally Posted by
chris lee
If like me you did not receive the e-mail explaining the process, hopefully this will help.
You will need to redeem a NEW streaming code for the 2020/2021 season if you have renewed your season ticket.
Step 1:
https://tickets.cardiffcityfc.co.uk/
go to above link and sign into your account.
You should see a large banner prompting you to complete your streaming code transaction.
Attachment 4045
Step 2:
Complete the transaction by entering your fan Id or Email when prompted
you will then get a confirmation with the streaming code provided.
Attachment 4046
Copy or write down this code.
Step 3:
go to Club TV on website
or use this link:
https://www.cardiffcityfc.co.uk/video/packages
you will see a option to redeem vouchers, select this.
Attachment 4047
step 4:
Scroll down a bit to a box where you can type in code and select redeem voucher.
If done correctly you are now good to go :thumbup:
Attachment 4048
Thanks, but what an absolute bloody faff!
Re: How to redeem your streaming pass
I’ve redeemed my season ticket voucher code but have no active subscriptions when I visit the Club TV website. If I try to re-enter the code it tells me that the voucher has already need used. Another **** up!
Re: How to redeem your streaming pass
When I tried to get into my account to get the code it puts me in a queue FFS😤
Re: How to redeem your streaming pass
Quote:
Originally Posted by
Lord Dargavel
I’ve redeemed my season ticket voucher code but have no active subscriptions when I visit the Club TV website. If I try to re-enter the code it tells me that the voucher has already need used. Another **** up!
I'm having the exact same issue.
Re: How to redeem your streaming pass
with 354 people in front of me.
Re: How to redeem your streaming pass
Shambles. I'm sick to death of this.
Re: How to redeem your streaming pass
Quote:
Originally Posted by
Lord Dargavel
I’ve redeemed my season ticket voucher code but have no active subscriptions when I visit the Club TV website. If I try to re-enter the code it tells me that the voucher has already need used. Another **** up!
I'm getting similar to that, been stuck in a queue now. They're beyond a joke.
Re: How to redeem your streaming pass
Managed to get in now. Playing it through Apple TV off my laptop...:and the commentary has gone! Any suggestions?
Re: How to redeem your streaming pass
Finally got to my place in the queue and am at the exact same place I went to on Thursday, I've done all this already because I received my streaming pass and redeemed it days ago, but they've decided I can't watch the game!
May as well just listen to the radio commentary.
Re: How to redeem your streaming pass
Re: How to redeem your streaming pass
Quote:
Originally Posted by
the other bob wilson
Finally got to my place in the queue and am at the exact same place I went to on Thursday, I've done all this already because I received my streaming pass and redeemed it days ago, but they've decided I can't watch the game!
May as well just listen to the radio commentary.
Have you put your code in to the voucher/ code box thing?
Re: How to redeem your streaming pass
Quote:
Originally Posted by
bluesp
Have you put your code in to the voucher/ code box thing?
Did that a couple of days ago.
Re: How to redeem your streaming pass
Quote:
Originally Posted by
the other bob wilson
Finally got to my place in the queue and am at the exact same place I went to on Thursday, I've done all this already because I received my streaming pass and redeemed it days ago, but they've decided I can't watch the game!
May as well just listen to the radio commentary.
Exactly the same happening with me.
Tried to listen to the game through my phone - No coverage of the game due to restriction rights - I'll need to sit in the car.
Re: How to redeem your streaming pass
Ah right. I didn’t do mine until today, missed first 10 minutes of the game and now no audio
Re: How to redeem your streaming pass
worked fine for me , bit of long-winded way though .If anyone missed todays game not to worry we were shite
Re: How to redeem your streaming pass
Quote:
Originally Posted by
life on mars
worked fine for me , bit of long-winded way though .If anyone missed todays game not to worry we were shite
Aye, don't bother buying a pink 'un.
