Reply With QuoteOption one will give the same opportunity and not reduce the clubs income at a time when they need it most.Originally Posted by lisvaneblue
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So if there are no deaths or new virus cases (as in New Zealand) for a reasonable time, do you think this will still be the case ? There would be more chance of getting run over by a bus on the way to the match than catching Covid then.
Option one will give the same opportunity and not reduce the clubs income at a time when they need it most.
There must be quite a few season ticket holders who live in the same house as the person sat next to them (son, father, brother, etc).
At a time when a lot of people are furloughed, not everyone can afford to donate via Option One.
Those using Option Two get the pro-rata "refund" for the rest of this season, also commit to contributing to ST sales for next season.
Either option is absolutely fine. In my case my ‘refund’ would be somewhere in the region of £50, which I paid over 12 months ago. I would rather the club keep this and me pay the extra £50 next season but that is a personal decision so as not to put the club under more immediate financial strain and I appreciate that other people may have different views.
I'll give it a couple of weeks of people being a bit cautious (when things get back to normal) and then Boom! it'll be like it never happened. The caution of this messageboard does not represent society (thank Christ)
It makes sense for businesses not to fork refunds in great numbers and to try and maintain their customers so that a future revenue stream is available to them. Hardly naive.
Agree. Whilst I respect the fear to an extent, particularly if you are or live with a severely at risk person, the reality is an a serious amount of people aren't in that group. People seem to have accepted or now want (through fear) to live in a world where where nothing really gets back to normal until a vaccine is produced, which could take years, maybe never.
If they allowed people back into football stadiums, a lot of people will go. Far more likely you'll just have to wear a facemask whilst in the ground.
Yep, round and round and round
Ok so I've managed to get to the bottom of it via some other confused people on Twitter.
Log in
Click on your name (top right)
Then Transactions list
Then click "complete" (in green next to your season ticket)
There you'll find refund options
Getting nowhere using the official instructions, so I used your method but sadly I still don't get a "refund options" option only a go to "transaction option" which takes me round in a loop. I don't have a season ticket, just FlexiTickets, so maybe this makes a difference? It shouldn't do according to the instructions.
Any other FlexiTickets fans on the MB having problems?
so, as per usual its quite confusing.
i'm taking the option of credit towards next season. But only my season ticket is showing on there, not my kids?
i get their emails from cardiff city, so im presuming that they are linked to my account?
it's literally like 20 quid i guess but the industry i work in (currently on furlough) is taking a kicking so everything i can scrape even if it's to put towards flexi tickets counts unfortunately
I wasn't being critical of what is a good business move in committing customers for the future, rather that they are naive if they think that season tickets, Flexi tickets etc will be on sale anytime soon.
The EFL will be very cautious about allowing fans back into grounds in any numbers for quite a while yet.
Has the club actually stated that tickets will be on sale SOON then?
Club dont make it easy do they? Anyone would think they have deliberately hidden away the options for refunds.
I made the mistake of looking back at transactions over the years and started totting up how much I'd spent on STs, additional home league and cup match tickets, away tickets.....best not think about it. Add on transport, food, beverages and it's a small fortune.
My account shows no transactions and yet there are three season tickets associated with it! 🤨
By implication it has. They are offering to sell season tickets so that has to be soon, as the season is likely to start in September.
Cheers.
Yes cheers from me too, the website is useless, I kept clicking the link and going back to the starter page. How anyone is meant to have worked out those instructions is beyond me !
It’s shambolic - typical Cardiff City.
I’ve had to email them.
follow the instructions above.
I got there after 2 hours of opening and shutting windows (not the casement type)
Followed instructions from here in the end
Do we get a prize for solving the puzzle.
Do we get a prize for solving the puzzle.
I felt as if I’d won “MASTERMIND”
I was going around in circles. (And I don't think I'm thick!!) Came on here to get an answer - and got one. Seriously - thank you!
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