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Thread: Bluebirds account query

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  1. #1

    Bluebirds account query

    how do you link your fan number to your bluebirds account when you have an activated account ?

    cia

  2. #2

    Re: Bluebirds account query

    I think it is covered in the FAQs but it is not intuitive.

    https://login.cardiffcityfc.co.uk/Static/FAQs

    Might be worth just going to Q.16 and e-mailing the club!

  3. #3

    Re: Bluebirds account query

    Go to the CCFC home page at … https://www.cardiffcityfc.co.uk/

    Click on the icon at the extreme top right by My Bluebirds. That will take you to the page to update your personal info. I think you can link them there.

    StT.
    <><

  4. #4

    Re: Bluebirds account query

    queries@cardiffcityfc.co.uk is bouncing back e-mails

    no link in update your personal info to anywhere where you can put your fan no in

    any other suggestions guys ? city ticket office not taking calls as shut ?

    cia

  5. #5

    Re: Bluebirds account queryf

    Quote Originally Posted by Nicerino View Post
    queries@cardiffcityfc.co.uk is bouncing back e-mails

    no link in update your personal info to anywhere where you can put your fan no in

    any other suggestions guys ? city ticket office not taking calls as shut ?

    cia
    Open bluebirds club account. Click on link at top that says ‘Linked Accounts’. Click link that says link accounts here. Fill in details including your fan number and update and then on Linked Accounts page of your club account, it should have your fan number under and thats it (hopefully !)

  6. #6

    Re: Bluebirds account queryf

    I already seem to have a Bluebirds account and my fan number is registered on it. Can't find any options to take up re: refund/credit though.

  7. #7

    Re: Bluebirds account queryf

    Quote Originally Posted by cyril evans awaydays View Post
    I think it is covered in the FAQs but it is not intuitive.

    https://login.cardiffcityfc.co.uk/Static/FAQs

    Might be worth just going to Q.16 and e-mailing the club!
    Quote Originally Posted by Steve the Tea View Post
    Go to the CCFC home page at … https://www.cardiffcityfc.co.uk/

    Click on the icon at the extreme top right by My Bluebirds. That will take you to the page to update your personal info. I think you can link them there.

    StT.
    <><
    Quote Originally Posted by dml1954 View Post
    Open bluebirds club account. Click on link at top that says ‘Linked Accounts’. Click link that says link accounts here. Fill in details including your fan number and update and then on Linked Accounts page of your club account, it should have your fan number under and thats it (hopefully !)
    Quote Originally Posted by Taunton Blue Genie View Post
    I already seem to have a Bluebirds account and my fan number is registered on it. Can't find any options to take up re: refund/credit though.

    If you professional’s are having problems, WHAT CHANCE WILL I STAND, when I attempt to do mine

  8. #8
    Heisenberg
    Guest

    Re: Bluebirds account query

    Quote Originally Posted by Taunton Blue Genie View Post
    I already seem to have a Bluebirds account and my fan number is registered on it. Can't find any options to take up re: refund/credit though.
    'From Monday 15th June at 2pm...'

    You've jumped the gun, old bean.

  9. #9

    Re: Bluebirds account query

    Quote Originally Posted by Heisenberg View Post
    'From Monday 15th June at 2pm...'

    You've jumped the gun, old bean.
    Well shag the vicar! Ta, luv.

  10. #10

    Re: Bluebirds account query

    Quote Originally Posted by Taunton Blue Genie View Post
    I already seem to have a Bluebirds account and my fan number is registered on it. Can't find any options to take up re: refund/credit though.
    From 2 oclock isnt it?

  11. #11

    Re: Bluebirds account query

    hit linked accounts.....it then pops up telling me I have "no linked accounts" no option to do anything else !

    any ideas guys ?

  12. #12

    Re: Bluebirds account query

    Quote Originally Posted by Nicerino View Post
    hit linked accounts.....it then pops up telling me I have "no linked accounts" no option to do anything else !

    any ideas guys ?
    At 13.44 !!!!!!


  13. #13

    Re: Bluebirds account query

    Quote Originally Posted by The Bloop View Post
    From 2 oclock isnt it?

  14. #14
    International jon1959's Avatar
    Join Date
    Jan 2007
    Location
    Sheffield - out of Roath
    Posts
    16,082

    Re: Bluebirds account query

    I'm getting this message when I log onto Club TV:

    'Warning - Your current payment method expired on 1st January 1970 and is no longer valid. Update details'

    Maybe it wants to change my payment details from pounds, shillings and pence into something more newfangled?

  15. #15

    Re: Bluebirds account query

    Can't even get the link on the site to work.

  16. #16

    Re: Bluebirds account query

    OPTIONS AVAILABLE FROM 2PM........not looking to take any options until later in the week...just to create an account which the e-mail from last week encouraged you to do (or not as the case is).......
    tried an e-mail to 3 addresses at the club...all rejected for security reasons !! lol

  17. #17

    Re: Bluebirds account query

    Quote Originally Posted by Nicerino View Post
    OPTIONS AVAILABLE FROM 2PM........not looking to take any options until later in the week...just to create an account which the e-mail from last week encouraged you to do (or not as the case is).......
    tried an e-mail to 3 addresses at the club...all rejected for security reasons !! lol
    When you hit ‘Linked Accounts’, a page should appear that says there are no linked accounts but there should be a button or the word ‘here’ to hit to add linked accounts to it. I talked someone through it yesterday on the phone and it seemed to work.

  18. #18

    Re: Bluebirds account query

    I'm in, my fan number was linked way before this week, but no wiser.
    I can't find how to choose the options anywhere.

  19. #19

    Re: Bluebirds account query

    Quote Originally Posted by Taunton Blue Genie View Post
    I'm in but no wiser....
    even with a log in nufffin happens , i'm taking to the streets and tearing down Fred Keenr's statue and chucking into the Asda Car Park ,City Fans Matter

  20. #20

    Re: Bluebirds account query

    You wait for 20 minutes in queue , then click on a new page, nuffin happens, or something has happened , you don't know what , until some tells you or doesn't tell you anything , simples

  21. #21

    Re: Bluebirds account query

    Quote Originally Posted by Taunton Blue Genie View Post
    I'm in, my fan number was linked way before this week, but no wiser.
    I can't find how to choose the options anywhere.
    Same I'm in now and see no options to click

  22. #22

    Re: Bluebirds account query

    If you bought your season ticket on line you should be linked.Nothing happened when I clicked where it said to click.
    Pretty much as expected,Probably best wait a couple of days.

  23. #23

    Re: Bluebirds account query

    Quote Originally Posted by dandywarhol View Post
    If you bought your season ticket on line you should be linked.Nothing happened when I clicked where it said to click.
    Pretty much as expected,Probably best wait a couple of days.

    It’ll work perfect next Monday

  24. #24

    Re: Bluebirds account query

    It is possible that by clicking on the relevant option link in the e-mail the club sent out last week, then that might be all that is required to register your choice and as long as your bluebirds club account details are correct and linked to the fan number, then they can correctly identify you from that and there is nothing else to do. Perhaps we are all over thinking this and expecting to have to fill something else in that doesn't exist ?

  25. #25

    Re: Bluebirds account query

    Quote Originally Posted by dml1954 View Post
    It is possible that by clicking on the relevant option link in the e-mail the club sent out last week, then that might be all that is required to register your choice and as long as your bluebirds club account details are correct and linked to the fan number, then they can correctly identify you from that and there is nothing else to do. Perhaps we are all over thinking this and expecting to have to fill something else in that doesn't exist ?
    Surely any choice made would be met with some sort of confirmation.

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