I think the more pertinent questions are around the business and IT architecture around the "app". Did NHSX contract a single supplier to provide the end-to-end service with a single supplier responsible and accountable for delivery of the outcome? Or did it have a procurement strategy of contracting for "lots" where a few small to medium enterprises were contracted to provide different bits of the service and NHSX was the integrator and took on the risk for delivering the outcome rather than paying a premium to the prime contractor to deliver it on their behalf and setting that risk/reward into the contract. Until you know what £12m was supposed to deliver and who owned the risk I think we are all pissing in the wind.