Quote Originally Posted by BLUEAWAY View Post
I received the following reply today.
No. Not helpful.

Hi,

To read the full 2020/21 Season Tickets | Streaming Vouchers & Credit article on the Clubs website, please click on the link below.

https://www.cardiffcityfc.co.uk/news...ouchers-credit

If you are yet to receive your code you will need to contact the club directly and can do so via the link below - tickets@cardiffcityfc.co.uk

You can redeem your voucher via the link below:
https://cardiffpayments.streamamg.co...register/step1

I hope the above is useful to you.

Kind regards,
That’s the reply I also received a few days ago to my query which was different to your and TOBW issue. So nobody reads the emails, they just send out a standard response referring you to the original website about 10 days after the live event - not great customer service is it!