Quote Originally Posted by the other bob wilson View Post
I'm going to try ringing them in a minute. I have no great expectations of getting anywhere, but I've got to try something as, so far, four e-mails to them have produced just the one, unhelpful, reply.
This is the reply I received ...

Hi,

You are only required to redeem your voucher code once.
Once it has been redeemed it is activated on your account.

Please see the below link - https://www.cardiffcityfc.co.uk/video/live, this stream will be live 15 minutes before kick off.

You can login to other devices uses the email address used to redeem the voucher, however please ensure you log out of all other devices before you do so.

I hope this helps.

Kind regards,


--
Dunc M
cardifftvsupport@streamamg.com


.... so I replied stating that he had not understood my email properly or even read it correctly. So we’ll see whether it works at 3pm today!