Clubshop nightmare

[life on mars]

Based on my two messages to the person in charge of the club shop offering to get them some copies of my book to sell there, I wouldn't hold my breath waiting for a reply to anything you send.

Bloody dreadful , as these types of outlay for some is a lot of money this time of the year .

[the other bob wilson]

Bloody dreadful , as these types of outlay for some is a lot of money this time of the year .

I'm guessing takings in the club shop are significantly down during 2020, so I can understand the decision not to fork out for some book they may not sell any copies of, but it's the fact my messages were just ignored by the person I contacted that is annoying.

[uncle bob]

I've sent 3 emails about my problem and not had a reply back.
I've spent 4 hours constant yesterday ringing the cardiff City superstore number and it is just engaged all the time. Phone is off hook.
How much money are they losing at this time of the year not having anyone manning that phone for telephone orders enquiries, presents for Christmas etc.
Surely someone can work from home on the phones?
I only managed to sort this as I have a mate that works down the stadium and he popped into the shop with my details yesterday.
I paid for a shirt and socks, plus postage. Why should I run around looking for where it is. I'm in work all day so no time.
Royal mail tracking says it was delivered, when I run through what happened on royal mail website it says I have to contact whoever sent my item and for them to contact them. Not me as I'm not the sender