they seem to not care about the tenant once they got one
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they seem to not care about the tenant once they got one
Have you tried contacting the landlord directly, he’ll be paying the agent a fair percentage of the rent and it’s in his interest for them to keep up with any maintainance and keep the tenant happy. I rent out a property myself and I’m always happy to hear from the tenants if something needs doing, it saves a nightmare plie up of jobs at the end of the tenancy. Some agencies can be terrible for both landlord and tenant, hope you get your problem sorted.
A landlord either gets an agent to manage the property on an ongoing basis or pays a one-off fee for a "tenant find only" service. Find out which it is first as if the latter the you'll need to deal with the landlord directly. Most rental agencies are shocking though, I've let properties for 25 years and always get problems.
What’s the issue?
it was electric tripping at night with only the fridge running and shorting one side of the flat only which after numerous calls electrician turned up and says it seems to been an overheated plug melted sometime also the water heater is so small it wont fill the bath water the electrician said he cant believe that was installed