Originally Posted by
SLUDGE FACTORY
can't speak for cardiff
If your wife had a care package and her needs have increased ....I assume they have if the last care package was agreed two years ago .....then if she has been reassessed ......has she ? .......then I find it hard to believe that they have assessed her to be better and in need of less care than before ?
The care packages provided are usually a mix of council funding and a contribution from you and your wife or , if you have been assessed as self funding .....ie you are in the eyes of the council well off ......then you pay for home care
If that's the case then if the council are saying they don't think your wife needs the same care then you are free to get extra care in on top of what you have been provided
But ........I think you need to be saying hold on a minute , you have assessed my wife as needing this level of care .......nothing has changed .......this is what I want .....4 visits !
Sometimes a council will say oh the care company don't have enough staff to cover those calls anymore
Well then you say then use the care company to provide as many home visits as you can and find another care company to make up the hours
Or .......get a care company in that can provide what we have been assessed as needing
You should have a social worker ? If you do , speak to one of the advice and information team at AGE CYMRU on 0300 303 44 98
The whole team are great but the expert is GUTO , pronounced GITO , he will advise you , he knows his stuff
Forewarned is forearmed , the councils have been using the excuse of covid to cut back on care but don't take any nonsense
My mother gets her care from the council but if you pay for yours then you are at liberty to tell them you want the care that was agreed several years ago and your wife is unsafe and at risk if she doesn't get home help and you are prepared to pay for it .......assuming you are and are able to ? But on principle I would be getting advice from the fella I know and saying to the council this is the line in the sand
PM me if you need any further advice
The 2014 care act in Wales is worth looking at , age cymru have loads of leaflets but they can act on your behalf if you want , they are on the money