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Thread: The ‘New’ Going Out

  1. #1

    The ‘New’ Going Out

    Is it worth it? Went out for a couple of hours yesterday evening, booked a table with the now normal table service. Spoke to the girl serving us, she reckoned it was a much better way of doing things, they could work at their own pace, more or less dictate the pace of drinking whereas the old way of people at the bar had them working harder. I was out a couple of hours, that’s all I could take, had about two/three pints whereas in years gone by I’d have stayed until stop tap and had a good few more. Missus went out with a couple of mates today, had a meal booked for half three, had that then went to a pub, left there and tried to get in another pub that had plenty of empty tables but were told they were all booked. The bouncer outside also said he preferred these times to the old way of first come first served, it was much easier. So they came home. I just hope that when the pub owners/landlords/breweries do their sums they’ll realise that they need to go back to the old ways if they want to sell as much as they did. This booking lark is ridiculous, pubs moaning about no shows, just go back to first come first served, the staff are loving looking at empty tables whilst chatting amongst themselves.

  2. #2

    Re: The ‘New’ Going Out

    I think the pub and eating trade and general entertainments scene is fecked

    Feel sorry for people invested in the industry though but its hit everyone

  3. #3

    Re: The ‘New’ Going Out

    It's a very tough time for those in the industry. I think we have to make the effort to be kind and understanding.

  4. #4

    Re: The ‘New’ Going Out

    Quote Originally Posted by Taunton Blue Genie View Post
    It's a very tough time for those in the industry. I think we have to make the effort to be kind and understanding.
    I’d love to be kinder and spend a few bob more with faster service

  5. #5

    Re: The ‘New’ Going Out

    There has definitely been a change.

    I've lived in Europe and often bemoaned the lack of table service in UK pubs and clubs, in a manner seemingly commonplace in central Europe. I LOVED that Berlin clubs didn't really do bar service- it was waiter service only. But I've been really impressed by the speed at which UK pubs, clubs and bars have embraced bar service in covid. It is SO MUCH BETTER than queuing at a bar and I don't really see the downside of it. Yes there are some terrible apps out there, but if I'm waiting for someone to bring me a drink I'd much rather do it whilst stood with my mates than in a queue for the bar.

    As a customer, I really don't see the downside. Splott Parker: if you wanted to have a skinfull, then table service is hardly a blocker. I speak from experience here and cast no judgement. But in my experience having a night on the tiles is easy and still feels pretty normal.

    Personally I love table/tray service and I hope loads of places adopt it as standard procedure.

  6. #6

    Re: The ‘New’ Going Out

    Quote Originally Posted by Optimistic Nick View Post
    There has definitely been a change.

    I've lived in Europe and often bemoaned the lack of table service in UK pubs and clubs, in a manner seemingly commonplace in central Europe. I LOVED that Berlin clubs didn't really do bar service- it was waiter service only. But I've been really impressed by the speed at which UK pubs, clubs and bars have embraced bar service in covid. It is SO MUCH BETTER than queuing at a bar and I don't really see the downside of it. Yes there are some terrible apps out there, but if I'm waiting for someone to bring me a drink I'd much rather do it whilst stood with my mates than in a queue for the bar.

    As a customer, I really don't see the downside. Splott Parker: if you wanted to have a skinfull, then table service is hardly a blocker. I speak from experience here and cast no judgement. But in my experience having a night on the tiles is easy and still feels pretty normal.

    Personally I love table/tray service and I hope loads of places adopt it as standard procedure.
    Amsterdam was great back in the day

  7. #7

    Re: The ‘New’ Going Out

    Quote Originally Posted by splott parker View Post
    I’d love to be kinder and spend a few bob more with faster service
    Get your arse down the CANTON Steve, full session down there and no waiting for ale

  8. #8

    Re: The ‘New’ Going Out

    I must say that I hate they way it is.
    I will tolerate it for now things have to return to how it was before.

    You arrive and told not to leave your seat or rearrange the chairs.
    Treated like cattle.

    It seems that staff are taking pleasure in turning people away without a booking. When reality there will be no shows and the table won’t earn a penny.
    These staff are getting away with an easy life and robbing a living off the establishments owner’s at a time like this.

    People are trying to spend money in this economy for the right reasons but they can’t.

  9. #9

    Re: The ‘New’ Going Out

    Quote Originally Posted by Optimistic Nick View Post
    There has definitely been a change.

    I've lived in Europe and often bemoaned the lack of table service in UK pubs and clubs, in a manner seemingly commonplace in central Europe. I LOVED that Berlin clubs didn't really do bar service- it was waiter service only. But I've been really impressed by the speed at which UK pubs, clubs and bars have embraced bar service in covid. It is SO MUCH BETTER than queuing at a bar and I don't really see the downside of it. Yes there are some terrible apps out there, but if I'm waiting for someone to bring me a drink I'd much rather do it whilst stood with my mates than in a queue for the bar.

    As a customer, I really don't see the downside. Splott Parker: if you wanted to have a skinfull, then table service is hardly a blocker. I speak from experience here and cast no judgement. But in my experience having a night on the tiles is easy and still feels pretty normal.

    Personally I love table/tray service and I hope loads of places adopt it as standard procedure.
    I hate the table service thing, I like to leave the table and go to the bar and maybe have a conversation with someone other than my party whilst waiting to get served, not being able to have a chat on the way back from the toilet is depressing, especially when you’re told to keep moving. In the past you could have a few chinwags with different mates on the way back from having a slash. Just sat down and keeping to the company you’ve arrived with is not pub culture at all, we need to mix. Table service is ok abroad but the staff there are used to it and get your drinks to you sharpish, over here it’s led to laziness amongst staff, going to the bar yourself is so much more efficient for the customer but it does lead to bar staff having to be on their toes, something they don’t want given what the few I spoken to have indicated. Also abroad staff will find you a table by hook or by crook and get you in not shake their heads on the door when there’s plenty of empty tables on view, tables waiting for patrons who may never show. In my experience the staff are milking it, it’s no way to get the hospitality economy back on its feet.

  10. #10

    Re: The ‘New’ Going Out

    Quote Originally Posted by splott parker View Post
    Is it worth it?
    Four of us went out yesterday to one of our local pubs and it was definitely worth it. We booked in advance but it wouldn't have been a problem if we hadn't - there were plenty of empty tables inside and outside and walk-ins were accepted. The pub was reasonably busy, but not as busy as I'd expected - it was far busier the last time I was there in August 2020.

    The routine was order and pay for drinks at the bar and they were brought out for us to the table in due course. The first round took about ten minutes to arrive, but we seemed to have arrived at a busy time (3:00pm) and the staff were handling plenty of food orders. We had five further rounds and circumvented the waiting issue by ordering the drinks before we'd finished the last ones. In fairness, the wait for the rest of the rounds was brief anyway.

    Masks needed to be worn for trips to the bar and the toilets, but apart from that it felt no different to trips to the same pub with the same friends in previous years. We there from 3:00pm until around 7:30pm and it was a really good afternoon.

  11. #11

    Re: The ‘New’ Going Out

    Quote Originally Posted by 19bluebirds27 View Post
    I must say that I hate they way it is.
    I will tolerate it for now things have to return to how it was before.

    You arrive and told not to leave your seat or rearrange the chairs.
    Treated like cattle.

    It seems that staff are taking pleasure in turning people away without a booking. When reality there will be no shows and the table won’t earn a penny.
    These staff are getting away with an easy life and robbing a living off the establishments owner’s at a time like this.

    People are trying to spend money in this economy for the right reasons but they can’t.
    Of course the staff are taking pleasure in turning people away. They are rushed off their feet.

    My mate is a manager of a chain restaurant - said the week before they were allowed to reopen fully, 7 furloughed people put in their notice. Further notices came after opening.

    As the OP said - Be nice it's going to be a rough time for some places over the next few months

  12. #12

    Re: The ‘New’ Going Out

    Ive been out regularly since lockdown lifted and was out again yesterday afternoon.

    Enjoying the table service.

    Dont see an issue with booking tables either.

    No issues with lazy or slow staff either. The pubs I go to the staff are great.

    Maybe switch to a better pub with better service.

  13. #13

    Re: The ‘New’ Going Out

    Not fussed on it atm but it's better than no pub at all.
    It's taken the spontaneity of a pub crawl out of the equation though.

  14. #14

    Re: The ‘New’ Going Out

    The thing I dislike is the lack of flexibility/ability to be spontaneous in that it's harder just to decide to go to a pub and stay there as long as you want. Once I'm in I really enjoy the table service personally

  15. #15

    Re: The ‘New’ Going Out

    Quote Originally Posted by WJ99mobile View Post
    Of course the staff are taking pleasure in turning people away. They are rushed off their feet.

    My mate is a manager of a chain restaurant - said the week before they were allowed to reopen fully, 7 furloughed people put in their notice. Further notices came after opening.

    As the OP said - Be nice it's going to be a rough time for some places over the next few months
    https://www.bbc.co.uk/news/uk-wales-57344956

    Low customer numbers after shops reopened have left retailers facing a "precarious picture", the Welsh Retail Consortium has said.

  16. #16

    Re: The ‘New’ Going Out

    Quote Originally Posted by delmbox View Post
    The thing I dislike is the lack of flexibility/ability to be spontaneous in that it's harder just to decide to go to a pub and stay there as long as you want.
    The situation is obviously very far from ideal, but my experience (based on four visits to three pubs in recent weeks) is things are considerably more relaxed this time around than they were when the pubs reopened last year. But maybe I've just been lucky with the pubs I've been in so far.

  17. #17

    Re: The ‘New’ Going Out

    Quote Originally Posted by delmbox View Post
    The thing I dislike is the lack of flexibility/ability to be spontaneous in that it's harder just to decide to go to a pub and stay there as long as you want. Once I'm in I really enjoy the table service personally
    That is another minus, you’re in a pub and it’s run it’s course and normally it’s ‘we’re we off next?’, that’s taken the edge off a night out.

  18. #18

    Re: The ‘New’ Going Out

    I like spontaneity. I will probably go out for a drink at about 2 this afternoon but I'm not sure and, if I do, I'm not exactly sure where. I know about four pubs in the area where there will be people I know, but I haven't arranged to meet any of them and I never book in advance, because I might decide not to turn up and wouldn't want to book a seat that someone else will want. The pubs I frequent aren't overly strict but seem to operate on a common-sense basis.

  19. #19

    Re: The ‘New’ Going Out

    It’ll take a while to get used to but table service is a much better concept, and it works all over the world. Pubs may lose some custom, especially those so who literally cannot wait 10 minutes between finishing one beer and wanting the next

  20. #20

    Re: The ‘New’ Going Out

    Down The CANTON at the moment, Sunday cards

    No problems here

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